Adaptive Organisational Structures (HL IB Business Management)

Revision Note

The Impact of Changing External Factors on Structure

  • When there is a change in external factors (market conditions, technology advancements or changes in laws) businesses may need to reassess their current structure
     
  • An adaptive organisation is able to change its structure in response to external factors
     

Evaluating Organisational Structures in the face of Uncertainty


External Factor


Explanation

Market Uncertainty

  • If the market becomes highly volatile or uncertain a business may benefit from a more flexible structure
     
  • Project-based structures can help a business to respond quickly to changing market conditions
    • They allow for collaboration across functional areas
    • Resources can be shared

Rapid Technological Advancements


  • Technological change can significantly impact an industry
    • Businesses may require a structure that allows for innovation, agility and quick decision-making
    • Flat structures encourage information sharing, collaboration and empowerment of employees

Global Expansion


  • Businesses expanding into international markets may benefit from a regional organisational structure
    • Coordination/control of operations across different countries taking into account local market conditions, laws and cultural differences
    • Supports centralised decision-making
    • Subsidiaries can adapt to specific regional needs

Competitive Pressures


  • Intense competition may call for a structure that enables speed, efficiency and customer responsiveness
    • Decentralised structures empower teams to make fast decisions and respond directly to customer demands
    • Promotes speed and  a customer-focused approach that may provide a  competitive edge

  • The appropriateness of an organisational structure depends on the context and unique characteristics of each business

  • Factors such as organisational culture, leadership style and employee capabilities should also be taken into account when selecting and implementing a new organisational structure

Changes in Organisational Structures

  • Some businesses choose to adapt their organisation structure to allow them to respond flexibly to changes in the external environment

  • Two examples of this are
    • Project-based organisation structures
    • Shamrock organisation structures
       

Project-based Organisation Structures

  • In a project-based structure employees are assigned to projects full-time
  • Project teams are led by project managers who have authority and decision-making power
     

Diagram of a Project-based Organisation Chart

2-2-project-based-organisation-chart-ib-hl-business-rn

A Project-based organisation chart showing human resources organised around two projects

  

  • Project-based structures are said to improve collaborationcommunication and make use of specialised skills across different projects 
  • Employees often report to both a functional manager and a project manager or team leader
  • These structures are commonly found in industries such as engineering, software development and construction
     

The Advantages and Disadvantages of Project-based Organisation Structures


Advantages


Disadvantages


  • Project-based structures allow businesses to allocate resources based on project requirements

    • Specialised skills are effectively utilised
       

  • Project-based structures promote communication and collaboration between different functions/project teams which can improve problem-solving

     
  • Resources can be reallocated and businesses can respond quickly to changing business needs and market demands


  • There are two reporting lines which potentially generates conflicting priorities for employees

  • There is a need for constant communication and coordination across different functional and project teams

    • Can result in additional administrative work and potential inefficiencies
       

  • Conflicts may occur between functional managers and project managers

Shamrock Organisational Structures

  • Charles Handy's "Shamrock organisation" is based on the belief that workers are the most important business resource

    • Shamrock organisation structures provide flexibility and adaptability

    • They allow businesses to concentrate on their core functions

    • They can respond to changing market conditions and vary workloads without a large permanent workforce
       

  • Handy believes that:
    • Businesses should focus on meeting employees' needs for enrichment and flexibility
    • The organisational structures should be dynamic
    • Businesses should move away from the traditional employment hierarchy where they offer 'jobs for life'
       

Diagram Showing the Three Parts of a Shamrock Structure

ibdp-business-management-shamrock-organisational-structure

The Shamrock Organisation consists of core, peripheral and flexible employees
 

  • Core Staff are the small group of individuals who are directly employed by the business
    • They typically hold key positions 
    • They are responsible for strategic decision-making and managing the businesses overall direction
    • They are well-paid and have job security

  • Flexible Workers are individuals who work for the business on a part-time, temporary, contractual or ad-hoc basis
    • They provide flexibility to the business and can be scaled up or down based on the workload
    • They tend to be lower-paid for short periods of employment

  • Outsourced Services involves giving control over certain functions or services to external third-party providers that handle specific tasks
    • Example include IT support, human resources or facilities management
    • These are specialist functions and these services may therefore be expensive
    • By outsourcing these services the business can focus on its core competencies

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