Last update: 10th March 2023
Save My Exams is an education resource website that aims to help students revise for GCSE and A Level exams.
Are you under 13 years old? Please ask your parent or guardian for permission to use Save My Exams, to open the website for you and to provide any information on your behalf.
The person responsible for data processing in the case of https://www.savemyexams.com is Save My Exams Limited, a company incorporated in the UK with company number 10730279 and registered office located at 101 New Cavendish Street, London, England, W1W 6XH.
The group of companies operating under the “Save My Exams” brand (and to whom this policy applies) is made up of different legal entities including, SME Holdco Ltd, a company incorporated in England and Wales with company number 13465103 and SME Holdco 2 Ltd, a company incorporated in England and Wales with company number 13461578 and each with its registered office located at 101 New Cavendish Street, London, England, W1W 6XH.
This privacy policy is issued on behalf of the Save My Exams group of companies so when we mention “Save My Exams”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Save My Exams group of companies responsible for processing your data.
At Save My Exams Ltd. (“we”, “us”, “our”, “Save My Exams”), we are committed to protecting the personal information we hold about our members and website users or any other data subject whose personal information we hold. Personal information as outlined in this policy is being collected, stored, used, and/or shared (“processed”) by us.
This may happen when you interact with us, including the following ways (“Services”), when you:
We are committed to managing and safeguarding your personal information in accordance with current legislation and best practice. Our aim is to be responsible, relevant, and secure when using your data. Whenever you provide personal information we will treat that information in accordance with this Privacy Policy.
We process information about you (“Personal Information”) that you supply to us or that we collect about your device while you visit, use, or navigate our Services. Click here to learn more.
We process your information to provide you with the best and most secure experience (the “Legitimate Interests”). We may also request your consent to process your information for more purposes. Click here to learn more.
We may share your information with specific parties that we deem necessary for the Legitimate Interests. We may also request your consent to share your information with other parties for more purposes. Click here to learn more.
We have procedures in place to safeguard your data wherever it is processed, and we endeavour at all times to keep it secure. However, no electronic information storage technology can be guaranteed to be completely safe against unauthorised access or abuse. Click here to learn more.
The privacy law that applies to our provision of Services to you may depend on the country where you are. To exercise your rights, you may submit a request to us. Click here to learn more.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about how long you stay on the Site, the individual web pages or resources that you view, what websites or search terms referred you to the Site, and other information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect data on audience interaction with our Services. We refer to this information that we use in aggregate and that does not identify you as a person as “Pseudonymous Information”. It includes:
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. We refer to this information as “Order Information”. It includes:
The payment operators that we partner with to process credit card charges also collect your Order Information, in addition to your payment details. We refer to this information as “Payment Information”, which includes:
We do not collect sensitive information, which includes “special category data” as defined under the UK GDPR (“Sensitive Information”). For further information about special category data, see here: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/.
When we talk about “Personal Information” in this Privacy Policy, we are talking about the whole of Device Information, Pseudonymous Information, Order Information, and Payment Information.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address and general location), to serve you technically with our content and show you advertisements, and more generally to improve and optimise our Site. For example, we generate reports about how our users browse and interact with the Site, and to assess the success of our marketing and advertising campaigns. These data processing purposes are our Legitimate Interests.
We use the Order Information that we collect generally to fulfil your Membership Subscription through the Site. In particular, we:
Additionally, we may use your Order Information to:
We ask your consent when you visit the Site for the first time so that we can use your Personal Information to:
Also, if our business, or substantially all of its assets, is sold to a third party, Save My Exams will transfer personal data about its customers to a third party. The legal basis on which we process your data in these circumstances is our legitimate interest to ensure our business can be continued by a purchaser. If you object to our use of personal data in this way, the relevant buyer of our business may not be able to provide products and/or services to you.
Save My Exams works with a variety of carefully selected businesses with which we share data in order to help us process it as described in the section “How we process your Personal Information”. These businesses include, but are not limited to:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Save My Exams’s security policies, rules and technical measures have been implemented to protect your personal information from unauthorised or improper use and from accidental loss. All our employees and data processors that have access to, and are associated with, the processing of your personal information are legally obliged to respect the confidentiality of your data.
When you receive an email from us, it may be for an essential purpose, such as notifying you of changes made to your payments and your account with us. At other times, our emails may be non-essential, in which case an “Unsubscribe” link will be available at the bottom of the email. Clicking this link will automatically suppress your email address from our mailing list. We will retain your email address after you ‘opt-out’ of receiving emails in order to ensure that we continue to honour and respect that request.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may continue to use this information.
Alternatively, you may contact us directly with these or other concerns about the processing of your information. You may send us an email to [email protected] or write us a message using the form available at https://www.savemyexams.com/contact/.
The Site is not intended or designed to attract children under the age of 13. We do not knowingly collect Personal Information from or about any person under this age. If you are under 13 years old and wish to ask a question or use this website in any way which requires you to submit your Personal Information, please get your parent or Legal Guardian to do so on your behalf.
This Privacy Policy does not cover the links within the Site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.
Please note that we do not alter the Site’s data collection and use practices when browsers use a Do Not Track signal.
If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. You may send us an email to [email protected] or write us a message using the form available at https://www.savemyexams.com/contact/.
You can help us to process your request quickly by providing us with information that will help us identify records we hold that relate to you. For example, your name, email address, or in the case of information captured via cookies, the IP address of the device you have used.
Additionally, we note that we are processing your information in order to fulfil contracts we might have with you if you have an active Membership Subscription with us, or otherwise to pursue the Legitimate Interests listed above. Please note that your information may be transferred outside of Europe.
You can read more information about your rights as a data subject on the Information Commissioner’s Office (ICO) website: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you believe that Save My Exams is not processing your Personal Information in accordance with the requirements set out herein or in accordance with the applicable data protection legislation, you may file a complaint.
The data protection authority of the country where Save My Exams has its registered office is the Information Commissioner’s Office (ICO). Their contact information can be found here: https://www.gov.uk/data-protection/make-a-complaint/.
We use cookies and similar technologies across the Site to improve its performance and enhance your user experience. This policy explains how we do that.
Cookies are small text files which a website may put on your computer or mobile device when you visit a website or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
Cookies serve many functions. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies may record personal information – for example, if you click “Remember me” when logging in, a cookie will store your username. Most cookies will not collect information that identifies you personally, and will instead allow us to collect more general information such as how users arrive at and use the Site.
Generally, we may use cookies for several different purposes, such as to:
These reasons require your explicit consent, and as such they are never pre-selected when you first visit the Site.
However, we also use cookies for specific reasons (“Special Purposes”) under the legal basis of our Legitimate Interests, for which users do not have the option to opt-out:
Below is a non-comprehensive list of cookies that we or third-party services may save on your device depending on how you browse the Site.
| # | Name | Service | Purpose |
|---|---|---|---|
| 4 | AWSALB* | Amazon AWS | Maintain the best page speed while you browse by balancing load between servers |
| 5 | rl* | RudderStack | Understand how you browse and interact with the Site |
| 6 | _g* | Google Analytics | Understand how you browse and interact with the Site |
| 8 | _gcl_au | Google AdSense | Show you advertisements |
| 9 | _tt* | TikTok | Show you advertisements |
We also use or allow third parties to serve cookies that fall into the three categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third-party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.
If you click on a hyperlink from the Site to any third-party websites (e.g. if you ‘share’ content from the Site with friends or colleagues through social networks), you may be sent cookies from these third-party websites. Third-party websites have their own privacy and cookies policies which Save My Exams cannot control. Please check the third-party websites for more information about their cookies and how to manage them.
We reserve the right to revise or amend this Privacy Policy at any time to reflect changes to our business or changes in the law. If we decide to change our Privacy Policy we will post these changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
Where these changes are significant we will endeavour to email all of our registered users to make sure that they are informed of such changes. However, it is your responsibility to check this Privacy Policy before each use of the Save My Exams website.