Mail Merge (Edexcel IGCSE ICT)
Revision Note
Written by: Robert Hampton
Reviewed by: James Woodhouse
Mail merge
What is a mail merge?
A mail merge is a time saving way of creating multiple similar looking documents all in one go
It allows personalised mass production of documents
Mail merge uses two files:
a data source
a main document
A data source can be created from a word processing, spreadsheet or database management application
Case Study
A company wants to send a letter to all of its registered customers telling them about an event happening soon
They have created a letter that they want to use as a template (main document) and have created a spreadsheet of all the customers they would like to send the letter to (data source)
They would like each letter to be personalised by using the customers name at the start
The process of a mail merge would be:
Create the template letter and leave blank spaces where any personalised data should go
Connect the template to the data source
Choose which fields in the data source should appear in the main document
Complete the merge and have individual letters for each customer ready to print
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