Education & Training Providers (Edexcel IGCSE ICT)
Revision Note
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Robert HamptonExpertise
Computer Science Content Creator
Education & training providers
What is an education & training provider?
An education & training provider is responsible for providing online access to learning resources for users of all ages
Features of an education & training provider include:
Online support
Online training courses
Online support
Online support can be offered by education & training providers using methods such as:
Communication channels
Knowledge bases
Additional support resources
Communication channels | Knowledge bases | Additional support resources |
|---|---|---|
Email support | Frequently Asked Questions (FAQ) section | Video tutorials |
Live chat | Tutorials & how-to guides | Webinars |
Discussion forums | Glossaries | Downloadable resources |
Online training courses
Online training courses allow learners to access:
Online journals and reference archives
Online support from teachers and other learners
Learning and assessment materials
Online training courses are often accessed through a virtual learning environment (VLE) - link to VLE in online communication page
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