Online & Local Services (Edexcel IGCSE ICT)
Revision Note
Written by: Robert Hampton
Reviewed by: James Woodhouse
Online & local services
What are the advantages and disadvantages of online & local services?
The advantages and disadvantages of online & local services depends on the users needs and preferences
They include:
Urgency
Price
Choice
Online experience
Online services
Advantages | Disadvantages |
|---|---|
Convivence - No travelling, can use anytime, anywhere | Security - Online scams, fraud and data breaches |
Selection - Access to wider variety of options (local/national/international) | Returns & exchanges - Inconvenience caused when needing to return items, especially bigger items |
Competitive prices - Online stores typically have lesser costs so can be very competitive with prices | Delayed gratification - Have to wait for items, can be frustrating |
Reviews & ratings - Read customer reviews and see product ratings before purchasing | Limited customer service - Impersonal or difficult to reach comparted to local businesses |
Local services
Advantages | Disadvantages |
|---|---|
Immediate gratification - No waiting for deliveries | Limited selection - Smaller selection compared to online |
Inspecting products - Can check before purchasing | Higher prices - Higher overheads lead to higher prices |
Easier returns & exchanges - Easier in person | Travel & time - Inconvenience/extra cost caused by travelling and waiting |
Supporting local economy - Supporting local businesses/communities | Limited access hours - Limited opening hours |
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