Electronic Conferencing (Cambridge (CIE) IGCSE ICT)

Revision Note

Robert Hampton

Written by: Robert Hampton

Reviewed by: James Woodhouse

Video-Conferencing

What is video-conferencing?

video conference
  • Video-conferencing is a way of enabling real-time audio and visual communication between geographically separated parties

  • Video-conferencing is ideal for small groups of users to create an engaging meeting experience

  • Video-conferencing is typically used for:

    • Staff meetings

    • Presentations

  • To successfully host a video-conference, the following hardware is required:

    • Webcam

    • Large output display (projector, screen, TV etc.)

    • Microphone

    • Speakers

  • Specialist software is also required, such as:

    • Drivers to control the output of the webcam

    • A codec to encode (compress) and decode (decompress) data being transmitted

Advantages and disadvantages of video-conferencing

Advantages

Disadvantages

  • Convenience

  • Cost saving

  • Better for the environment

  • Attendees do not have to travel to the event

  • Anyone within the company can attend regardless of location

  • Events can be held at short notice as travel is not required

  • Allows other members outside of the organisation to attend easily without having to visit on premises 

  • Some video conferencing software allows record and playback to allow members to review the meeting

  • The initial purchase of equipment can be costly

  • Possible issues amongst employees when working across different time zones

  • Those using the system may need to be trained to use it effectively which can:

    • Take time

    • Be costly

  • Video-conferencing systems require a strong and stable network connection

  • Poor picture/sound quality caused by the speed of connection/quality of the hardware

  • Delays (audio & visual) can disrupt the flow of the meeting

Audio-Conferencing

What is audio-conferencing?

4-1-communication-communication-media-02
  • Audio-conferencing is a way of enabling real-time audio only communication between geographically separated parties

  • Audio-conferencing uses standard phone lines

  • To host an audio-conference, the host must be given a personal PIN and a participant PIN by the phone company

  • The host starts the conference using their personal PIN and participants dial in and join using their participant PIN

  • Voice over Internet Protocol (VoIP) can be used on computers to hold audio-conferences

Advantages and disadvantages of audio-conferencing

Advantages

Disadvantages

  • Cheaper than video-conferencing as less hardware is required

  • More accessible as less training is needed for participants

  • Gives participants the ability to focus only on voice and not get distracted by video

  • participants can lose focus due to lack of visual interaction

  • A lack of visual clues may lead to miscommunication

  • Audio quality can be poor

  • Does not suit collaboration

Web-Conferencing

What is web-conferencing?

4-1-communication-communication-media-03
  • Web-conferencing is a way of enabling real-time audio and visual communication between geographically separated parties on the internet

  • Web-conferencing is ideal for large groups of users to create an engaging meeting experience

  • Web-conferencing is typically used for:

    • Webinars

    • Lectures

    • Presentations

  • To host a web-conference the emphasis is placed on a high-speed, stable internet connection

Advantages

Disadvantages

  • Pre-shared/downloadable presentation notes/slides

  • Participants can use instant messaging within conference to ask questions

  • Collaboration via virtual 'whiteboards'

  • Screen sharing/annotations

  • Technical issues usually relating to participant internet connections

  • Security concerns, risk of data interception

  • Distractions

  • Some users may feel overloaded with information which can lead to a lack of focus

Examiner Tips and Tricks

Web-conferencing and video-conferencing are very similar however, the key differences are:

  • Video conferencing has a focus on face to face communication

  • Web conferencing has a focus on interaction and collaboration such as document sharing, whiteboards etc

Worked Example

A motor car company has some designers based in London and some in Beijing.

The cost of travel between the two cities is very high, so when they wish to meet to discuss new products they use video-conferencing.

The designers all have PCs with a keyboard and a mouse in order to take part in video-conferencing.

a. Name three other devices used to input or output data which would be needed to take part in the video-conference.

[3]

b. Describe three potential problems of the designers using video-conferencing systems rather than meeting in either London or Beijing.

[3]

Answers

a. Three of:

Webcam / video camera [1]
Speakers / headset / headphones [1]
Large monitor / television / data projector [1]
Microphone [1]

b. Three from:

Time lag / lip sync caused by the image not being synchronised with the sound [1]
Poor picture quality caused by the speed of connection / quality of the hardware [1]
More likely to have poorer sound quality caused by the quality of the hardware / connection [1]
Confidential material about the new cars may have to be signed / viewed in person [1]
The new car may have to be viewed in person [1]
Hardware breakdown stops the conference taking place [1]
Communication breakdown stops the conference taking place [1]
Different time zones will mean the conference has to take place at inconvenient times [1]

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Robert Hampton

Author: Robert Hampton

Expertise: Computer Science Content Creator

Rob has over 16 years' experience teaching Computer Science and ICT at KS3 & GCSE levels. Rob has demonstrated strong leadership as Head of Department since 2012 and previously supported teacher development as a Specialist Leader of Education, empowering departments to excel in Computer Science. Beyond his tech expertise, Robert embraces the virtual world as an avid gamer, conquering digital battlefields when he's not coding.

James Woodhouse

Author: James Woodhouse

Expertise: Computer Science

James graduated from the University of Sunderland with a degree in ICT and Computing education. He has over 14 years of experience both teaching and leading in Computer Science, specialising in teaching GCSE and A-level. James has held various leadership roles, including Head of Computer Science and coordinator positions for Key Stage 3 and Key Stage 4. James has a keen interest in networking security and technologies aimed at preventing security breaches.