The Importance of Motivation (Edexcel IGCSE Business)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
Benefits of a Motivated Workforce
Motivation refers to the inner desire or willingness that drives a person to take action and achieve a specific goal or outcome
Motivation plays a critical role in business success
Motivated employees are more productive and efficient
They are likely to be engaged in their work and use their initiative to solve problems
They generate higher levels of output and quality
Increased productivity results in higher profits for the business
Labour turnover rates are often lower when a workforce is well motivated
Motivated employees are more likely to stay with the company long-term
Lower turnover rates reduce the need for costly recruitment and training
The reliability and loyalty of motivated workers are likely to be high
Motivated employees take pride in their work, show up on time, meet deadlines and take fewer sick days
This leads to increased trust between the business and its employees and encourages a positive organisational culture
Examiner Tips and Tricks
The benefits of motivation are an excellent tool to analyse business decisions that affect workers
When comparing two choices, develop a strong argument by considering the impact on workers and then consider how their motivation is likely to be affected - and then link this to benefits to the business
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