How Businesses Motivate Employees (Edexcel IGCSE Business)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
Financial Incentives
Financial incentives are rewards or payments given to employees in return for their labour or improved performance
The different theories of human motivation offer varying perspectives on the role of money in motivating staff
Herzberg's Two Factor Theory says that money is not generally a motivator, but the lack of it leads to dissatisfaction
Maslow's Hierarchy of Needs argues that people move through levels of needs that motivate them; their lower-order needs are closely linked to financial rewards, while their higher-order needs are rarely linked to pay
Physiological and safety needs can be partially met by providing adequate pay
Love and Belonging needs are often met by encouraging aspects such as teamwork
Businesses commonly use a mixture of financial and non-financial methods to motivate workers
This helps to meet the individual needs of different workers they employ and helps avoid wasting financial rewards on those for whom it would be unlikely to improve their performance
Diagram: Financial Incentives
Financial incentives motivate some employees, depending upon the importance that they place on monetary items/money as a reward
An Explanation of Financial Incentives Available to Businesses
Incentive Type | Explanation |
---|---|
Remuneration |
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Commission |
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Bonus |
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Promotion |
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Fringe Benefits |
|
Non-financial Incentives
Non-financial incentives are rewards that are not directly related to money
These incentives may be intangible and include methods that lead to recognition, praise or job satisfaction
Types of Non-financial Incentives
Incentive Type | Explanation |
---|---|
Autonomy |
|
Job enrichment |
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Job rotation |
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Examiner Tips and Tricks
Make sure that you understand the difference between job rotation and job enrichment. Job rotation means that workers complete further tasks at the same level, whereas job enrichment involves taking on more challenging or varied tasks.
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