Consumer Law - GCSE Business Definition

Reviewed by: Lisa Eades

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Consumer law refers to the regulations and legislation designed to protect the rights of consumers when they purchase goods and services. It ensures that businesses behave fairly, honestly, and transparently, preventing practices that could harm consumers, such as misleading advertising, unsafe products and unfair contract terms.

Key aspects of consumer law include

  • The Consumer Rights Act, which gives consumers the right to refunds, repairs, or replacements for faulty goods

  • The Consumer Protection from Unfair Trading Regulations, which prohibits unfair commercial practices

Understanding consumer law is essential as it helps you to comprehend the legal framework that governs the relationship between businesses and their customers.

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Lisa Eades

Reviewer: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

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