Deindividuation (AQA GCSE Psychology)
Revision Note
Written by: Claire Neeson
Reviewed by: Lucy Vinson
Crowds & antisocial behaviour
When someone is part of a crowd they may behave differently from how they would behave when they are alone or when their behaviour is in ‘full view’ as it were
Being in a crowd means that individuals are less likely to be noticed
Le Bon (1895) claimed that people lose their inhibitions and their sense of personal identity when they are part of a crowd
This is called deindividuation
When someone is part of a crowd their sense of right and wrong may be lost as they are less likely to feel responsible for their actions (see Milgram’s agency theory covered here)
Crowds give individuals anonymity:
It is much easier to act against your own character and beliefs if you are hidden in a crowd
Anonymity may explain why some people wear masks during riots or other crowd-led antisocial behaviour
Examples of crowds and antisocial behaviour are:
A football fan rioting with fellow fans after a match in which their team lost
A child going along with a gang of bullies who are tormenting another child
People who behave in an antisocial manner as part of a crowd are generally not violent, aggressive or law-breaking types
It is the anonymity and freedom from social norms offered by the crowd situation that ‘releases’ these negative behaviours
Crowds and antisocial behaviour diagram
Individuality gets swallowed up by a crowd.
Examiner Tips and Tricks
Being part of a crowd at, say, a protest march or demonstration can be a good thing, it does not necessarily have to culminate in antisocial behaviour; everyone should have the right to protest peacefully. Taking part in demonstrations can be a unifying experience and bring with it great self-esteem and the feeling that you are making a difference in the world.
Deindividuation as a social factor of collective behaviour
People may find themselves behaving aggressively due to the effects of deindividuation:
Deindividuation means breaking away from the individual self
It is easier to act according to group behaviour rather than standing out as the lone voice of difference
This is a type of conformity)
Key factors which influence crowd-led deindividuation are:
Wearing a uniform
Darkness/cover of night
Wearing a disguise e.g. a mask, hood, dark glasses
Zimbardo conducted a great deal of research (some of it quite controversial) in the 1960s and 70s on the effects of deindividuation on behaviour:
Zimbardo (1969): It was found that deindividuated participants (whose identities were partially concealed by a large coat and hood) delivered more (fake) electric shocks to another student and for a longer duration than participants wearing their normal clothes
Zimbardo (1973): Male students were randomly assigned the role of prisoner or guard in a simulated prison environment with the result that both prisoners and guards became deindividuated
The guards became brutal and aggressive while the prisoners lost all sense of autonomy
Zimbardo's prison experiment diagram
Zimbardo’s prison experiment resulted in deindividuation for both prisoners and guards.
Evaluation of deindividuation
Strengths
Understanding deindividuation has good application:
It could be used to help control football fan violence
It could be used to monitor and manage demonstrations and protests
It could be used to prevent prison riots
Zimbardo’s prison experiment led to raised awareness of the deindividuation of prison life on both guards and prisoners with calls for reform of the prison system following the study’s publication
Weaknesses
Some examples of deindividuation do not necessarily lead to antisocial behaviour (a nurse or priest’s uniform may encourage prosocial behaviour instead)
Research by Baggio et al. (2020) found that violence was higher when prisons were overcrowded which means that deindividuation is not the only explanation for crowd antisocial behaviour
Examiner Tips and Tricks
There is no specific named study on deindividuation on the AQA GCSE Psychology course but it would be a good idea to cite research, by Zimbardo for example, to show that you are able to go above and beyond the specification.
Worked Example
Here is an example of a question you might be asked on this topic - for AO2 and AO3.
AO1: You need to demonstrate knowledge and understanding of key concepts, ideas, theories and research.
AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question)
AO3: You need to analyse and evaluate key concepts, ideas, theories and research.
Professor Shoutalot was interested in crowd behaviour. He obtained a sample of 40 participants and measured the decibel levels of each participant when they were in a group of 15 people (condition 1) compared to when the participant was alone (condition 2). Each participant was asked to repeat the same football chant in both condition 1 and condition 2.
The dependent variable was measured as the number of participants who went above 60 decibels per condition.
The results of Professor Shoutalot’s study are shown in the table below:
| Mean score (number of participants who went above 60 decibels per condition) |
Condition 1 | 35 |
Condition 2 | 12 |
AO2
Question: Calculate the percentage of participants who went above 60 decibels for Condition 1. Give your answer to one significant figure. [1]
Model answer:
35 out of 40 participants went above 60 decibels
(35 ÷ 40) x 100 = 87.5
The answer is 90% ( to 1 significant figure)
AO3
Question: The professor’s experiment used a repeated measures design. Outline one strength and one limitation of using this type of experimental design. [4]
Model answer:
One strength of using a repeated measures design is that individual differences/participant variables are controlled for and cannot influence the results.
One limitation of using a repeated measures design is that order effects e.g. practice, fatigue, boredom may interfere with the results.
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