Reliability of Qualitative & Quantitative Methods (AQA GCSE Psychology)

Revision Note

Claire Neeson

Written by: Claire Neeson

Reviewed by: Lucy Vinson

Reliability of experiments

  • Quantitative methods are those which generate quantitative data, for example:

    • Lab experiments

    • Closed questions on a questionnaire

    • Observations which use a tally chart to record the frequency of specific behaviours

  • Reliability is achieved if a study has been set up so that the IV can be seen to affect the DV:

    • If the procedure is replicated, the study should show similar results

    • Replicating a study and finding similar results shows that the measure is consistent and not liable to fluctuate to any significant degree

  • If a study is completed using a standardised procedure and obtains the same results, it can be said that it is reliable 

  • Lab experiments are the most reliable method used in psychology as they:

    • take place in a neutral space under controlled conditions

    • follow a standardised procedure

    • use random allocation to conditions

    • tend to use a control group as a comparison to the experimental group

    • generate quantitative data which is easy to compare and analyse

  • Field experiments generate quantitative data and implement an IV but they are subject to an array of extraneous variables over which the research has no control, making them less reliable than lab experiments

  • Natural experiments generate quantitative data but they use a naturally occurring IV over which the research has no control making them less reliable than lab experiments

Examiner Tips and Tricks

Some experiments (such as Loftus & Pickrell) use qualitative data (in this case an account of being lost in a shopping mall as a child) but then translate this into quantitative results e.g. 25% of participants recalled the false memory. Remember this when you are in an exam: it is the way in which the results are reported rather than how the results were obtained that determines whether the study uses a quantitative or a qualitative method.

Reliability of questionnaires

  • Questionnaires are a reliable self-report method as they:

    • Tend to use all (or mainly) closed questions

    • Closed questions generate quantitative data which can be analysed and translated to graphs, percentages etc.

    • Use a standardised set of questions

    • Are likely to show consistency i.e. people are unlikely to radically change their answers from one testing session to the next

    • The reliability of a questionnaire can be assessed using two methods:

      • The test-retest method measures external reliability

        • The same participants are given the same questionnaire at separate time intervals (e.g. with a 6-month gap between testing sessions) 

        • If the same result is found per participant then external reliability is established

      • The split-half method measures internal reliability:

        • The researcher splits the test in half and analyses the responses given to the first half of the questionnaire compared to the second half of the questionnaire

        • If similar responses are given in both halves then internal reliability is established

Reliability of observations

  • For an observational study the researchers will have previously agreed on which specific behaviours should be recorded so that all observers are in agreement before the observation 

  • Researchers can test the reliability of their observations by comparing them with another researcher's recording of their behaviours: the level of consistency between the two records is then compared

  • Inter-observer reliability is the level of consistency between two or more trained observers when they conduct the same observation, as follows:

    • The observers compare the two independent data sets (often designed as a tally chart)

    • They then test the correlation between the two sets

    • If there is a strong positive correlation between the sets then this shows that there is good inter-observer reliability and that the behaviour categories are reliable

    • All observers must agree on the behaviour categories and how they are going to record them before the observation begins

    • The observation is conducted separately by each observer to avoid conformity (i.e. one observer may be influenced by one or more other observers)

    • After the observational period:

  • Establishing good inter-observer reliability means that there is less chance that researcher bias has interfered with the observation

Worked Example

Here is an example of a question you might be asked on this topic - for AO2.

AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question)

Alannah Sugar has conducted research using a questionnaire on the extent to which people boast about their achievements. She wants to test the external reliability of her questionnaire.

Question: Outline how Alannah will test the external reliability of her questionnaire.  [2]

Model answer:

  • Alannah should use the test-retest method.

  • In 6 months she should invite her original participants to fill in the same questionnaire and then look for consistency across both questionnaires.

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Claire Neeson

Author: Claire Neeson

Expertise: Psychology Content Creator

Claire has been teaching for 34 years, in the UK and overseas. She has taught GCSE, A-level and IB Psychology which has been a lot of fun and extremely exhausting! Claire is now a freelance Psychology teacher and content creator, producing textbooks, revision notes and (hopefully) exciting and interactive teaching materials for use in the classroom and for exam prep. Her passion (apart from Psychology of course) is roller skating and when she is not working (or watching 'Coronation Street') she can be found busting some impressive moves on her local roller rink.

Lucy Vinson

Author: Lucy Vinson

Expertise: Psychology Subject Lead

Lucy has been a part of Save My Exams since 2024 and is responsible for all things Psychology & Social Science in her role as Subject Lead. Prior to this, Lucy taught for 5 years, including Computing (KS3), Geography (KS3 & GCSE) and Psychology A Level as a Subject Lead for 4 years. She loves teaching research methods and psychopathology. Outside of the classroom, she has provided pastoral support for hundreds of boarding students over a four year period as a boarding house tutor.