The Multi-Store Model of Memory (AQA GCSE Psychology)

Revision Note

Claire Neeson

Written by: Claire Neeson

Reviewed by: Cara Head

What is the multi-store model of memory?

  • The multi-store model of memory (MSM) explains how memory is processed via a series of storage components (Atkinson & Shiffrin, 1968)

  • The MSM is a cognitive model of memory, similar to information processing models in computing

  • The MSM tracks the onward flow of information:

    • from environmental stimuli

    • to sensory memory (SM)

    • to short-term memory (STM)

    • to long-term memory (LTM)

    • with the final output being the retrieved information

Sensory memory

  • Sensory memory (SM) is the point at which information comes in from the five senses, for example:

    • The feeling of warm sun on the skin

    • The sound of birds chirping

    • The scent of a barbecue

    • The taste of tangy burger relish

    • The sight of sunburnt skin (note to self: don’t forget SPF…)

  • The mind has to process all of the above information - and more - on a second-by-second basis so not all of the information entering SM will be attended to

  • Duration of SM is around 0.5 seconds, up to several seconds at the very most

  • Capacity of SM is huge, given the sheer volume of information that it has to deal with

  • Coding in SM uses all five senses

Short-term memory

  • Short-term memory (STM) can hold onto a limited amount of information for a relatively short period of time

  • Information is kept active until it is either forgotten/lost or transferred to LTM

  • Due to new information constantly entering STM it is a ‘first-in-first-out’ system, where new items push out old items 

  • Items in STM are thus displaced by new information entering it

  • Duration of STM is up to around 30 seconds

    • If items are rehearsed they can be kept in STM for longer than 30 seconds

    • Items which are rehearsed for a longer period of time can be transferred to LTM

  • Capacity of STM is 7 items + or - 2, i.e. 5-9 items

  • Coding in STM is acoustic i.e. sound/word-based

Long term memory

  • Long term memory (LTM) is the part of the memory that holds information indefinitely, which makes it difficult to measure because:

    • People tend to forget or re-frame memories over time

    • There is no way for a researcher to check the validity of someone’s LTM (how can they know if a memory from 35 years ago is correct?)

    • They can only really be investigated using qualitative methods which do not lend themselves to large samples or accurate data

  • Duration of LTM is potentially the duration of a person’s full lifespan

  • Capacity of LTM is huge, possibly limitless, due to the brain’s ability to get rid of old, unused information and connections

  • Coding in LTM is semantic i.e. based on meaning

Examiner Tips and Tricks

Evaluation of the MSM as a higher-value question has been popular over the past few years so it is a good idea to revise not only the features of the MSM but the key evaluation points too.

Evaluation of different types of the multi-store model of memory

Strengths

  • There is strong supporting evidence for the model, for example:

    • Glanzer & Cunitz (1966) - a lab experiment that demonstrated that STM and LTM may be separate memory stores

    • The case of Clive Wearing, who could form no new memories but had some intact LTM

  • The model is clear and straightforward, highlighting how memories go from environmental stimuli to retrieved information

Weaknesses

  • The model is overly simplistic with its linear design and lack of detail per memory type

  • Lab experiments lack ecological validity and case studies of single participants cannot be generalised so research into the MSM has only limited usefulness

Worked Example

Here is an example of a question you might be asked on this topic - for AO3.

AO3: You need to analyse and evaluate key concepts, ideas, theories and research.

Q. Evaluate the multi-store model of memory. 

[5 marks]

Model answer:

  • The MSM has been supported by both lab experiments and single case studies of brain-damaged patients, the results of which have pointed to there being two separate storage facilities for STM and LTM

  • The MSM does not explain how it is possible to remember some information without rehearsing it or why rehearsed information can be forgotten

  • Research shows that SM, STM and LTM are usually encoded in different forms and also differ in their duration and capacity

  • The MSM is an oversimplified account of memory, which does not provide detail as to the nature of each memory type

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Claire Neeson

Author: Claire Neeson

Expertise: Psychology Content Creator

Claire has been teaching for 34 years, in the UK and overseas. She has taught GCSE, A-level and IB Psychology which has been a lot of fun and extremely exhausting! Claire is now a freelance Psychology teacher and content creator, producing textbooks, revision notes and (hopefully) exciting and interactive teaching materials for use in the classroom and for exam prep. Her passion (apart from Psychology of course) is roller skating and when she is not working (or watching 'Coronation Street') she can be found busting some impressive moves on her local roller rink.

Cara Head

Author: Cara Head

Expertise: Biology Content Creator

Cara graduated from the University of Exeter in 2005 with a degree in Biological Sciences. She has fifteen years of experience teaching the Sciences at KS3 to KS5, and Psychology at A-Level. Cara has taught in a range of secondary schools across the South West of England before joining the team at SME. Cara is passionate about Biology and creating resources that bring the subject alive and deepen students' understanding