The Multi-Store Model of Memory (AQA GCSE Psychology)
Revision Note
Written by: Claire Neeson
Reviewed by: Cara Head
What is the multi-store model of memory?
The multi-store model of memory (MSM) explains how memory is processed via a series of storage components (Atkinson & Shiffrin, 1968)
The MSM is a cognitive model of memory, similar to information processing models in computing
The MSM tracks the onward flow of information:
from environmental stimuli
to sensory memory (SM)
to short-term memory (STM)
to long-term memory (LTM)
with the final output being the retrieved information
Sensory memory
Sensory memory (SM) is the point at which information comes in from the five senses, for example:
The feeling of warm sun on the skin
The sound of birds chirping
The scent of a barbecue
The taste of tangy burger relish
The sight of sunburnt skin (note to self: don’t forget SPF…)
The mind has to process all of the above information - and more - on a second-by-second basis so not all of the information entering SM will be attended to
Duration of SM is around 0.5 seconds, up to several seconds at the very most
Capacity of SM is huge, given the sheer volume of information that it has to deal with
Coding in SM uses all five senses
Short-term memory
Short-term memory (STM) can hold onto a limited amount of information for a relatively short period of time
Information is kept active until it is either forgotten/lost or transferred to LTM
Due to new information constantly entering STM it is a ‘first-in-first-out’ system, where new items push out old items
Items in STM are thus displaced by new information entering it
Duration of STM is up to around 30 seconds
If items are rehearsed they can be kept in STM for longer than 30 seconds
Items which are rehearsed for a longer period of time can be transferred to LTM
Capacity of STM is 7 items + or - 2, i.e. 5-9 items
Coding in STM is acoustic i.e. sound/word-based
Long term memory
Long term memory (LTM) is the part of the memory that holds information indefinitely, which makes it difficult to measure because:
People tend to forget or re-frame memories over time
There is no way for a researcher to check the validity of someone’s LTM (how can they know if a memory from 35 years ago is correct?)
They can only really be investigated using qualitative methods which do not lend themselves to large samples or accurate data
Duration of LTM is potentially the duration of a person’s full lifespan
Capacity of LTM is huge, possibly limitless, due to the brain’s ability to get rid of old, unused information and connections
Coding in LTM is semantic i.e. based on meaning
Examiner Tips and Tricks
Evaluation of the MSM as a higher-value question has been popular over the past few years so it is a good idea to revise not only the features of the MSM but the key evaluation points too.
Evaluation of different types of the multi-store model of memory
Strengths
There is strong supporting evidence for the model, for example:
Glanzer & Cunitz (1966) - a lab experiment that demonstrated that STM and LTM may be separate memory stores
The case of Clive Wearing, who could form no new memories but had some intact LTM
The model is clear and straightforward, highlighting how memories go from environmental stimuli to retrieved information
Weaknesses
The model is overly simplistic with its linear design and lack of detail per memory type
Lab experiments lack ecological validity and case studies of single participants cannot be generalised so research into the MSM has only limited usefulness
Worked Example
Here is an example of a question you might be asked on this topic - for AO3.
AO3: You need to analyse and evaluate key concepts, ideas, theories and research.
Q. Evaluate the multi-store model of memory.
[5 marks]
Model answer:
The MSM has been supported by both lab experiments and single case studies of brain-damaged patients, the results of which have pointed to there being two separate storage facilities for STM and LTM
The MSM does not explain how it is possible to remember some information without rehearsing it or why rehearsed information can be forgotten
Research shows that SM, STM and LTM are usually encoded in different forms and also differ in their duration and capacity
The MSM is an oversimplified account of memory, which does not provide detail as to the nature of each memory type
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