Encoding, Storage & Retrieval (AQA GCSE Psychology)

Revision Note

Claire Neeson

Written by: Claire Neeson

Reviewed by: Cara Head

Encoding

  • Encoding is the process by which an environmental cue (stimulus) is interpreted by one of the five senses (sight, sound, touch, smell, taste)

  • A memory trace is created when specific stimuli are encountered, for example:

    • The sight and scent of a rose

    • The opening bars of a familiar song

    • The texture of velvet or silk on bare skin

  • Visual encoding involves the following:

    • An image is detected or observed

    • The image consists of colour/shape/pattern etc.

    • The mind converts this visual image to a form which can be understood e.g. a cat, a football, a rocket

  • Acoustic encoding involves the following:

    • A sound is detected/heard

    • The sound consists of words/tone/volume etc.

    • The mind converts this acoustic sound to a form which can be understood e.g. laughter, birdsong, a violin

  • Semantic encoding involves the following:

    • Meaning is derived from a stimulus

    • Semantic encoding can include knowing the meaning of words, concepts, ideas, definitions, dates etc.

    • If someone has the word ‘umbrella’ in their vocabulary and they know the meaning of it, they can use it intelligibly in a sentence

    • If someone has the word ‘umbrella’ in their vocabulary but they do not know the meaning of it, they are not able to use it intelligibly in a sentence

  • Elaborative encoding involves relating new information to existing knowledge i.e. memory depends on linking old and new information e.g. revising for an exam

Storage

  • Storage refers to where information is held and kept in the memory after it has been encoded

  • Some information may be stored in short-term memory where it has a duration of 15-30 seconds

  • If information is rehearsed then it will pass to long-term memory where it will be stored for a very long time 

Retrieval (output)

  • Retrieval refers to the recovery of stored information

  • A memory can be retrieved if it is either (or both) accessible and available, for example:

    • Tracy recalls that Bangkok is the capital of Thailand

      • The memory for this fact is accessible as it is easy for Tracy to recall i.e. she doesn’t have to try very hard

      • The memory of Bangkok is available to Tracy as she recently watched a TV programme in which people travelled to Thailand

    • If information is neither accessible nor available then it cannot be retrieved from memory

  • Retrieval may occur in the following ways:

    • Cued recall: it is only possible to remember something when there is a prompt (cue) to remind you e.g. ‘That actor, what is his name?... Ah yes, he used to be married to Ceecee Celeb’

    • Recognition: information is presented and you can identify what you recall from what is there in front of you e.g. seeing a picture of Ceecee Celeb you immediately recognise her and then recall that she was married to an actor

    • Free recall: you can retrieve information without cues, from ‘the top of your head’ e.g. ‘Someone just asked me the name of that actor in Westenders: it’s Eddy Ego!’

Examiner Tips and Tricks

Make sure you don’t confuse the processes of memory as you may be asked to give examples or to identify either encoding, storage or retrieval.

Worked Example

Here is an example of a question you might be asked on this topic - for AO1 and AO2.

AO1: You need to demonstrate knowledge and understanding of key concepts, ideas, theories and research.

AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question)

Stan and Ollie are talking about how they plan to learn lines for a play. Stan: “I will start by recording all of my lines and then play them back to me to help me learn them.” Ollie: “I will write down what I think each of my lines means in terms of my character. This is the best way for me to remember lines.”

Question: Outline the process of encoding. Refer to Libby and Yasir’s conversation in your answer.  [4]

AO1 = 2 marks

AO2 = 2 marks

Model answer:

AO1

  • Sensory information enters the memory and is converted into a form that can be stored and later recalled.

  • Information can be encoded semantically according to what it means.

  • Information can be encoded acoustically according to how it sounds.

  • Information can be encoded visually according to how it looks. 

AO2

  • Stan plans to encode information acoustically because he plans to record his lines then listen to them being played back.

  • Ollie plans to encode information semantically because he plans to understand the meaning of his lines.

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Claire Neeson

Author: Claire Neeson

Expertise: Psychology Content Creator

Claire has been teaching for 34 years, in the UK and overseas. She has taught GCSE, A-level and IB Psychology which has been a lot of fun and extremely exhausting! Claire is now a freelance Psychology teacher and content creator, producing textbooks, revision notes and (hopefully) exciting and interactive teaching materials for use in the classroom and for exam prep. Her passion (apart from Psychology of course) is roller skating and when she is not working (or watching 'Coronation Street') she can be found busting some impressive moves on her local roller rink.

Cara Head

Author: Cara Head

Expertise: Biology Content Creator

Cara graduated from the University of Exeter in 2005 with a degree in Biological Sciences. She has fifteen years of experience teaching the Sciences at KS3 to KS5, and Psychology at A-Level. Cara has taught in a range of secondary schools across the South West of England before joining the team at SME. Cara is passionate about Biology and creating resources that bring the subject alive and deepen students' understanding