Encoding, Storage & Retrieval (AQA GCSE Psychology)
Revision Note
Written by: Claire Neeson
Reviewed by: Cara Head
Encoding
Encoding is the process by which an environmental cue (stimulus) is interpreted by one of the five senses (sight, sound, touch, smell, taste)
A memory trace is created when specific stimuli are encountered, for example:
The sight and scent of a rose
The opening bars of a familiar song
The texture of velvet or silk on bare skin
Visual encoding involves the following:
An image is detected or observed
The image consists of colour/shape/pattern etc.
The mind converts this visual image to a form which can be understood e.g. a cat, a football, a rocket
Acoustic encoding involves the following:
A sound is detected/heard
The sound consists of words/tone/volume etc.
The mind converts this acoustic sound to a form which can be understood e.g. laughter, birdsong, a violin
Semantic encoding involves the following:
Meaning is derived from a stimulus
Semantic encoding can include knowing the meaning of words, concepts, ideas, definitions, dates etc.
If someone has the word ‘umbrella’ in their vocabulary and they know the meaning of it, they can use it intelligibly in a sentence
If someone has the word ‘umbrella’ in their vocabulary but they do not know the meaning of it, they are not able to use it intelligibly in a sentence
Elaborative encoding involves relating new information to existing knowledge i.e. memory depends on linking old and new information e.g. revising for an exam
Storage
Storage refers to where information is held and kept in the memory after it has been encoded
Some information may be stored in short-term memory where it has a duration of 15-30 seconds
If information is rehearsed then it will pass to long-term memory where it will be stored for a very long time
Retrieval (output)
Retrieval refers to the recovery of stored information
A memory can be retrieved if it is either (or both) accessible and available, for example:
Tracy recalls that Bangkok is the capital of Thailand
The memory for this fact is accessible as it is easy for Tracy to recall i.e. she doesn’t have to try very hard
The memory of Bangkok is available to Tracy as she recently watched a TV programme in which people travelled to Thailand
If information is neither accessible nor available then it cannot be retrieved from memory
Retrieval may occur in the following ways:
Cued recall: it is only possible to remember something when there is a prompt (cue) to remind you e.g. ‘That actor, what is his name?... Ah yes, he used to be married to Ceecee Celeb’
Recognition: information is presented and you can identify what you recall from what is there in front of you e.g. seeing a picture of Ceecee Celeb you immediately recognise her and then recall that she was married to an actor
Free recall: you can retrieve information without cues, from ‘the top of your head’ e.g. ‘Someone just asked me the name of that actor in Westenders: it’s Eddy Ego!’
Examiner Tips and Tricks
Make sure you don’t confuse the processes of memory as you may be asked to give examples or to identify either encoding, storage or retrieval.
Worked Example
Here is an example of a question you might be asked on this topic - for AO1 and AO2.
AO1: You need to demonstrate knowledge and understanding of key concepts, ideas, theories and research.
AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question)
Stan and Ollie are talking about how they plan to learn lines for a play. Stan: “I will start by recording all of my lines and then play them back to me to help me learn them.” Ollie: “I will write down what I think each of my lines means in terms of my character. This is the best way for me to remember lines.”
Question: Outline the process of encoding. Refer to Libby and Yasir’s conversation in your answer. [4]
AO1 = 2 marks
AO2 = 2 marks
Model answer:
AO1
Sensory information enters the memory and is converted into a form that can be stored and later recalled.
Information can be encoded semantically according to what it means.
Information can be encoded acoustically according to how it sounds.
Information can be encoded visually according to how it looks.
AO2
Stan plans to encode information acoustically because he plans to record his lines then listen to them being played back.
Ollie plans to encode information semantically because he plans to understand the meaning of his lines.
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