Transactional Writing: Techniques (Edexcel GCSE English Language)

Revision Note

Deb Orrock

Written by: Deb Orrock

Reviewed by: Nick Redgrove

In order to get full marks for your Paper 2 writing task, it is essential that you read both tasks carefully, decide which one you can write the most about and construct your writing accordingly.

The following guide to getting full marks includes:

  • Audience and purpose

  • Persuasive language techniques

  • Technical accuracy

Audience and purpose

Audience

Adapting your language and tone to suit your intended audience and purpose is crucial to achieve high marks. You should use Standard English, although the use of colloquialisms is acceptable where appropriate. Remember, you are being assessed on your ability to adapt your language and tone to suit your intended audience.

For example:

  • A parent will have different concerns and values than a student would have

  • A local MP would need convincing, using facts and evidence, to support your arguments

  • Readers of a local newspaper would be more persuaded by emotive language

  • A letter to a headteacher or someone in authority requires formal, respectful language which is not aggressive or inappropriate

  • Teenagers would need something to relate to, so personal anecdotes would work well

Addressing your audience or reader specifically is a convincing technique to persuade people to agree with your point of view, or at least to acknowledge its validity. You can use inclusive language, such as “we” and “us”, and you can also make your audience feel involved by using terms such as “fellow students” or “parents”.

Below are some examples of language that has been adapted to suit a target audience:

Target audience

Language adaptation example

Teenagers

I’m sure we’ve all had our parents or guardians moan at us for how long we spend on our gaming machines. However, gaming can help us develop important skills, such as teamwork, as well as being an awesome way of connecting with friends from all over the world!

The use of inclusive pronouns and colloquial language, such as “awesome”, demonstrates that this example is aimed at teenagers or younger people

Adults

Using animals for sports, such as fox-hunting, has been debated for many years, and it is an issue which elicits strong emotions from both sides.

The use of more sophisticated vocabulary, such as “elicits”, as well as complex sentences, demonstrates that this text is aimed at adults reading about a serious topic

Older people

The purpose of wearable technology, such as smart-watches and fitness trackers, is to make staying connected as easy and hands-free as possible. In addition, wearable technology can have important health benefits, as they can monitor your blood sugars, heart rate, blood pressure and quality of sleep.

The simple explanations and examples show that this is written for people who might not know much about wearable technology

Purpose

The transactional writing task will ask you to write for a specific purpose. This means you are required to deliberately use language for impact to achieve that purpose. This also means you will be rewarded for your ability to select relevant language techniques appropriate to this purpose. The tasks also require you to organise your writing in a way that conveys your opinions and ideas convincingly. It will generally be necessary to use persuasive devices in order to achieve the purpose of the task.

Generally, the purpose of the tasks will be one of the following:

  • To argue your point of view or to give your opinion

  • To persuade or convince

  • To advise or guide

  • To inform

  • To entertain

Purpose 

Devices and techniques to demonstrate you understand the purpose of the task

Writing to argue your point of view or to give your opinion








  • Write in the first person as you are putting forward your thoughts and opinions

  • Use personal and inclusive pronouns:

    • Using words like “we” and “us” builds rapport between you and your reader and makes them feel involved 

  • Present your opinions as facts — as a truth that shouldn’t be challenged

  • Be persuasive and passionate about your argument, but not aggressive:

    • Readers do not respond well to an aggressive tone

  • Use emotive language and rhetorical questions to persuade your reader of the validity of your argument

  • You can present both sides of an argument, but it is better to decide on your position and maintain it throughout:

    • This means that you can start your counter-argument with phrases such as “While I acknowledge that some people might think…”

    • Then circle back to your original position

Writing to persuade:

  • Write in the first person as you are putting forward your thoughts and opinions

  • Use personal and inclusive pronouns:

    • Using words like “we” and “us” builds rapport between you and your reader and makes them feel involved 

  • Present your opinions as facts — as a truth that shouldn’t be challenged

  • Be persuasive and passionate about your argument, but not aggressive:

    • Readers do not respond well to an aggressive tone

  • Use emotive language and rhetorical questions to persuade your reader of the validity of your argument

  • Use imperatives to call your audience to action

  • Use rhetorical techniques such as the rule of three to convince the reader of your argument

  • Decide on your position or opinion and stick to it throughout

  • Avoid sounding like an advertisement

Writing to guide or advise:

  • Use the passive voice and a more detached tone — you are not writing an advert

  • Use imperative verbs and bullet points for tips, e.g., “exercise”, “eat”, “sleep”

  • Use modal verbs, e.g., “may”, “should”, “could”

  • Employ facts and statistics

  • Address your audience directly by using personal pronouns such as “you”

Writing to inform or entertain:

  • Present information so that it is clear for the reader to follow and understand:

    • Using sub-headings is one way to do this

  • Use humour, personal anecdotes and stories if appropriate

  • Try to make what you are writing interesting to read, in order to keep the reader engaged

  • Be convincing and realistic

Examiner Tips and Tricks

If the purpose of the task is to give your opinion, do not try to give both sides of the argument. You can acknowledge that there might be another perspective, but your piece of writing will be more convincing and coherent if you maintain your own point of view throughout, developing your points in order to persuade your reader.

Persuasive language techniques

Persuasive language techniques, or rhetorical devices, are the linguistic devices that make your language more persuasive and convincing. There are lots of techniques you can use, so it is important to utilise them in a sophisticated and integrated way in order to add impact to your argument. 

For example, political speech writers use lots of rhetorical devices to convince their listeners that the speaker is correct and should be agreed with. It is, however, important to remember that you are not trying to sell something; instead, you are trying to convince your readers to accept your views or ideas.

Before writing, it is useful to consider:

  • What your readers’ opinions may be on the subject

  • How you will use persuasive techniques to offer a convincing argument:

    • Do not over-use any one technique — this will detract from the overall effectiveness of your writing

  • Consider whose perspective you will write from and how you can build rapport with your reader or audience:

    • It may be more effective to write from an adult’s perspective if your intended audience is comprised of adults

  • Plan the tone of voice you wish to adopt:

    • Use sophisticated vocabulary and avoid slang

  • Use modal verbs to construct a tone:

    • Words like “must” are more aggressive than “could”, or “should”

  • Vary your punctuation and sentence lengths to avoid a monotonous voice

The acronym DAN FOREST PIE can be useful to help you to remember some of the key persuasive devices, but there are many other techniques you can employ for effect. For definitions of some of these, and over 100 more language devices, check out our dedicated Literary Glossary page.

Device

Why this is effective

Example

Direct address

Addressing your audience directly helps build rapport, and involves them in the issue at hand

When it comes to the issue of animal cruelty, you cannot stand back and not take a stand. This is your fight as well.

Audience

Acknowledging the whole of your audience in your writing is inclusive: your writing is addressing all who read it

Parents, you must surely agree that banning mobile phones in classrooms will improve concentration and enable your children to make better progress in their studies.

Not only, but also

Enables you to add a point to an argument with a flourish

Not only does this issue affect local communities, but also has wider implications for the whole of the country.

Facts

Lends credibility to your argument

London Zoo is the oldest zoo in the UK.

Opinions

Offers the reader your perspective. Best if you present your opinion as fact

In my view, banning fox hunting with hounds is the best thing to have happened for a long time.

Rhetorical questions

Again, involves the audience directly

Is it right that reality TV stars are paid vast amounts of money while not actually having any skills?

Emotive language

Eliciting an emotional response from your reader can help them see the importance of your argument

The horribly cruel, brutal and violent manner in which hunting hounds murder a fox when caught, ripping them apart, is completely wrong.

Statistics

Again, factual information lends credibility to your argument

80% of commuters agree that rail fares currently do not represent good value for money.

Triplets

Great to emphasise a point

Nutritious, delicious and environmentally conscious, plant-based eating is the only way to reduce our impact on the environment.

Personal and inclusive pronouns

Great for directly involving an audience or reader

We must act now on climate change, as it matters not only to us, but to our children and children’s children.

Imperatives

These command verbs serve as a call to action for the reader

Act now, as further delay could be catastrophic.

Exaggeration

Hyperbole can be effective when you are trying to emphasise how serious something is

If we do nothing, we will regret our inaction for the rest of eternity.

You could also consider using:

Flattery

Complimenting your readers or audience will make them more likely to share your point of view

As well-educated and intelligent people, you will surely agree that this situation must not continue.

Alliteration

Playful, poetic language can help to get an audience on-side 

Is fast food making us fatter, or is this idea just a fad?

Antithesis

A great rhetorical device to help illustrate consequences of decisions

Just a small act of defiance could have a huge effect.

Double adjectives

A neat way to vary your sentence structures

Smart and exciting, new wearable technology is the latest craze.

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Deb Orrock

Author: Deb Orrock

Expertise: English Content Creator

Deb is a graduate of Lancaster University and The University of Wolverhampton. After some time travelling and a successful career in the travel industry, she re-trained in education, specialising in literacy. She has over 16 years’ experience of working in education, teaching English Literature, English Language, Functional Skills English, ESOL and on Access to HE courses. She has also held curriculum and quality manager roles, and worked with organisations on embedding literacy and numeracy into vocational curriculums. She most recently managed a post-16 English curriculum as well as writing educational content and resources.

Nick Redgrove

Author: Nick Redgrove

Expertise: English Senior Content Creator

Nick is a graduate of the University of Cambridge and King’s College London. He started his career in journalism and publishing, working as an editor on a political magazine and a number of books, before training as an English teacher. After nearly 10 years working in London schools, where he held leadership positions in English departments and within a Sixth Form, he moved on to become an examiner and education consultant. With more than a decade of experience as a tutor, Nick specialises in English, but has also taught Politics, Classical Civilisation and Religious Studies.