Recruitment (OCR GCSE Business)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
Why Businesses Recruit
Recruitment is the process of attracting and identifying potential job candidates who are suitable for a particular role
The goal of recruitment is to create a pool of qualified candidates who can be considered for the role
Businesses recruit employees for a range of reasons
Replace employees who leave
Employees may leave a business permanently to take on a new role, retire or be dismissed
Some employees leave a business temporarily to take parental leave, take a sabbatical or require time off due to illness
Business growth or reorganisation
A new business start-up needs to recruit workers for the first time
During periods of business growth, more employees are needed as the business expands its operations
Businesses often reorganise their organisational structure, which may result in the need for additional staff
Fill skill gaps
A skills gap occurs when there is a difference between the skills an employer requires of staff and the skills employees actually possess
Skills gaps often occur when:
Production methods change
New technology is introduced
Businesses expand
Education outcomes fail to match business needs
E.g. There is a shortage of medicine graduates in the UK, requiring many hospitals to recruit suitably-qualified staff from abroad
Businesses may look to fill skills gaps by :
Recruiting employees from other countries
Headhunting skilled employees from other firms
Using specialist agencies that have a pool of suitably-skilled workers from which to recruit
Examiner Tips and Tricks
It is important to acknowledge that skills gaps can also be filled by investing in the retraining of existing workers.
Recruitment Documents
Before a business can recruit new workers, it needs to determine the nature of the vacancy and the characteristics of ideal candidates
The job description details the features of the job, including:
Duties
Hours and location of the job
Managerial or supervisory responsibilities
Pay and conditions
The person specification details the essential and desirable characteristics of the person suitable for the job, including:
Qualifications
Experience
Skills such as the ability to drive or IT capabilities
Personal characteristics and attributes
Examiner Tips and Tricks
Students often mix up job analysis and the job description.
Job analysis is used to establish recruitment needs and is used to help design job descriptions and person specifications.
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