Promotion: Advertising (OCR GCSE Business)

Revision Note

Lisa Eades

Written by: Lisa Eades

Reviewed by: Steve Vorster

The Importance of Promotion

  • Promotion refers to the set of activities that raise awareness, create interest and prompt desire for a product amongst customers

  • Businesses may choose to spend significant amounts on promotion for several important reasons:

What does promotion do?

It informs and reminds customers about a product

  • For new products, promotional activity can be used to introduce a product to consumers and inform them of its key features

    • E.g. New Apple products are advertised and launched at high-profile media events

  • For more established products, promotional activity can remind customers of its specific attractions, such as quality

    • E.g. Marmite has been sold in the UK since 1902, yet its owner Unilever continues to promote it heavily, including TV advertising and the sale of special commemorative versions

It creates and increases sales by persuading customers to buy products

  • Promotional activity can create desire for a product amongst customers that did not exist previously

    • E.g. In 2022, heavily-promoted Prime energy drinks became a rapid favourite amongst young people, largely as a result of their association with internet personalities Logan Paul and KSI

It can establish and improve brand image

  • John Lewis's keenly-anticipated Christmas TV advertisements, often featuring children and animals, emphasise its commitment to its values as a family-focused retailer

Advertising

  • Advertising makes use of the media, such as television, newspapers and radio, to promote products or brands

    • It can reach large audiences and increase brand awareness

  • Advertising can also be used to create a specific brand image or message

    • E.g. The advertising campaign run by Compare the Market (Meerkat) uses humour to make shopping for financial products more attractive

  • Specialist media can target specific market segments

    • E.g. Upmarket furniture brands place advertisements in magazines such as Homes & Antiques and Country Life

  • Advertising can be classified as being informative, persuasive or reassuring

Types of Advertising

Classification

Explanation

Examples

Informative

  • Informative advertising focuses on providing factual information about a product, service or brand

  • It educates and informs consumers about the features, benefits and value of a product, enabling them to make well-informed purchasing decisions

  • When releasing a new drug, pharmaceutical companies such as Bayer, often place adverts in medical magazines, providing information on the medicine's proven benefits

Persuasive

  • Persuasive advertising is designed to influence consumers' attitudes and behaviours towards products or services

  • It aims to convince customers that a particular product or service is desirable, necessary or superior to alternatives in the market

  • Package holiday companies such as Eurocamp which aim their services at families, emphasise excellent weather and use images of children having fun in posters displayed on billboards

Reassuring

  • Reassuring advertising aims to remind existing customers that they made the right decision when choosing a particular product over those of rivals

  • It encourages customers to remain loyal and continue to purchase the product and others within the range

  • Coca-Cola reassures its customers through the use of its Christmas television advertising that promote a 'feel-good', nostalgic response

  • Advertising is an expensive promotional strategy 

    • E.g. In the US high viewership for the Super Bowl means that 30-second tv advertisements have been sold for as much as $6.5 million

    • In most cases, external specialists or media agencies create attractive and creative advertisements

Different types of advertising media

  • Advertising media refers to means by which advertisements are broadcast to their intended audience

  • A business should consider factors such as cost, suitability for the target market and how advertising complements other aspects of the marketing mix

  • A range of advertising media can be used

Radio, social media, TV, cinema, outdoor and printed publications are examples of advertising media
Radio, social media, TV, cinema, outdoor and printed publications are examples of advertising media

Evaluation of Advertising Media

Media

Advantages

Disadvantages

Radio

  • Local radio allows targeting of customers in specific geographic areas

  • Memorable music or sounds can be used in adverts

  • Listeners cannot see the product being advertised

  • Adverts cannot be kept by customers for later reference

Social media

  • Very low cost or free to advertise

  • Can include hyperlinks to e-commerce sites

  • Can reach large numbers of target customers

  • It is difficult to stand out from the large number of rival advertisements

  • Users can opt out from viewing adverts

TV

  • Can reach large numbers of potential customers

  • Adverts can be placed on specialist channels e.g. DIY or sport

  • Often very expensive, especially at peak viewing times

  • Customers often ignore or switch channels during TV adverts

Websites

  • Adverts can be placed on websites that have relevance to the product

    • e.g. adverts for furniture may be placed on home improvement websites

  • There is a cost per click, even if viewers do not purchase a product

  • Popups can be blocked, reducing their impact

Print media

  • Adverts can be kept for customers to consult later

  • They can be targeted at customers with specific interests, e.g. fashion, cookery

  • Adverts rely on images and other visual content to capture attention

    • Can be very expensive to advertise in publications with large readership

Examiner Tips and Tricks

A common misconception is that outdoor advertising is open-air. 'Outdoor' refers to advertising media that only exists outside of a customer's home. Advertising on public transport and on billboards are good examples, though it also includes advertising in other spaces outside of the home, such as public buildings.

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Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Author: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.