Stakeholder Considerations (OCR GCSE Business)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
Stakeholder Influences on Business
There are several ways stakeholders can put pressure on businesses to behave in a particular way
Stakeholder influences
Consumer pressure
Consumers can influence businesses by making choices about what they buy
Consumers may boycott a company's products or services due to unethical business practices
This affects a business's revenue and may force them to change their behaviour
Investor pressure
Shareholders can use their ownership stake to push for changes in company policies and practices
They can vote against management proposals or sell their shares in companies that fail to meet their standards
Regulatory pressure
Governments can introduce laws and regulations that require businesses to operate in a particular way and impose penalties for non-compliance
This can force companies to change their behaviour to avoid fines, legal consequences or the loss of operating licenses
Public pressure and activism
Non-profit organisations, such as pressure groups, and individual activists can launch public awareness campaigns, protests, or boycotts
These activities draw attention to unethical or harmful business practices, which can damage a business's reputation and create pressure for change
Employee pressure
Employees can voice their concerns internally, join or form trade unions, or engage in collective action
They may demand improvements in workplace conditions, pay or issues such as poor environmental practices
Industry pressure
Companies within the same industry can establish voluntary codes of conduct or best practices
These pressure businesses to adopt similar policies to those of competitors or risk lagging behind
Legal action
Stakeholders can take legal action against companies for unethical, illegal, or harmful business practices
If successful, these can result in costly legal settlements or fines
Business Impacts on Stakeholders
Similarly, businesses can affect stakeholders, positively or negatively, in a number of ways
Business Impacts on Stakeholders
Stakeholder | Business Impact |
---|---|
Employees |
|
Customers |
|
Shareholders |
|
Suppliers |
|
Local communities |
|
Government |
|
Examiner Tips and Tricks
Conflict between stakeholder needs is an effective evaluative point. A business may effectively meet the needs of one stakeholder group while ignoring the equally pressing needs of another. Making the point that businesses often have to compromise the needs of stakeholders can make recommendations in 9-mark answers stand out.
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