Effective Recruitment (Edexcel GCSE Business)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
Different Job Roles & Responsibilities
Businesses have a wide range of job roles which are all related to each other in the organisational structure
The names of job roles and their specific responsibilities will vary depending on the business
There should be similarities between the responsibilities of job roles at each level
Examples of Job Roles and Responsibilities
Director
Examples
In a restaurant, this is likely to be the business owner
In a school, this is the governors or headteacher
Responsibilities
Overall business performance
Target setting
Corporate objectives
Making key business decisions
Reporting to shareholders and other key stakeholders
Senior manager
Examples
In a restaurant, this is likely to be the head chef and head waiter
In a school, this is the deputy and Assistant Headteachers
Responsibilities
Managing and leadership of business functions
Functional strategies
Overseeing the work of teams and their supervisors
Medium-term decision making
Supervisor or Team Leader
Examples
In a restaurant, this is likely to be the sous chef and shift manager
In a school, this is the head of year or head of faculty
Responsibilities
Managing a group of workers
Delegate work
Reward and discipline operative staff
Make routine decisions
Department budgeting
Organise staffing
Operatives and Support Staff
Examples
In a restaurant, this is junior chef, kitchen porter and waiters
In a school, this is the teachers, teaching assistants, finance and administrative staff
Responsibilities
Carrying out work delegated by supervisors
Support colleagues as directed
How Businesses Recruit People
The recruitment process involves identifying job roles that are needed and seeking people to fill vacancies
Recruitment Documentation
Businesses use a range of documents in the recruitment process
Documents used in the recruitment process
Before a business starts to look for new employees it writes a person specification and a job description
A person specification details the essential and desirable characteristics of the person suitable for the job including
Qualifications
Experience
Skills such as the ability to drive or IT capabilities
Personal characteristics and attributes
A job description details the features of the job including
Duties
Hours and location of the job
Managerial or supervisory responsibilities
Pay and conditions
Once the job is advertised the business may accept applications from candidates via Curriculum Vitae (CV) or an application form
Comparing Application Forms and CVs
Benefits of an Application Form | Benefits of a CV |
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Drawbacks of an Application Form | Drawbacks of a CV |
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Methods of Recruitment
Recruitment can be internal or external and will depend on the needs of the business
Internal and External Recruitment
Method of Recruitment | Explanation | Benefits | Drawbacks |
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Internal |
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External |
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Once candidates have submitted their applications and the business has shortlisted suitable candidates, a variety of methods can be used to select the right worker for the job role
Common selection methods used to recruit employees
If a business needs to recruit quickly or if it is struggling to find the right employee it may use a recruitment agency to carry out the advertising and recruitment process on their behalf
New employees may be found quickly through a recruitment agency which has potential candidates already enrolled
It can be expensive, as businesses have to pay a fee for these services
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