No subjects found
Past paper and exam-style questions organised by topic, with student-friendly answers written by teachers and examiners.
The Purpose & Nature of Businesses
The Purpose of Business, The Nature of Business, Factors of Production, Sectors of Industry, Business Enterprise & Entrepreneurship, The Dynamic Nature of Business
Business Ownership
Sole Traders & Partnerships, Private & Public Ltd Companies, Not-for-profit Organisations, Choosing an Appropriate Legal Structure
Setting Business Aims & Objectives
Business Aims & Objectives, Changing Business Objectives, Using Objectives to Judge Success
Stakeholders
Key Business Stakeholders
Business Location
Factors Influencing Business Location
Business Planning
The Purpose of Business Planning
Expanding a Business
Business Expansion, Economies & Diseconomies of Scale
Technology
The Impact of ICT on Business Activity
Ethical & Environmental Considerations
Business Ethics, Environmental Considerations, Sustainability
The Economic Climate
Economic Factors
Globalisation
How UK Businesses Compete Internationally, Exchange Rates
Legislation
Legislation & Business
Competitive Environment
Operating in Competitive Markets, Risks & Uncertainty
Production Processes
Producing Goods & Services, Efficiency in Production
The Role of Procurement
Managing Stock, Choosing Suppliers, Procurement & Logistics
The Concept of Quality
The Importance of Quality, Measuring & Identifying Quality Problems, Ensuring Consistent Quality
Good Customer Service
Customer Service in Business, ICT & Customer Service
Organisational Structures
Key Principles of Organisational Structures, Management & Communication in Different Structures
Recruitment & Selection of Employees
The Need for Recruitment, The Recruitment Process, The Selection Process, Contracts of Employment
Motivating Employees
Ways to Motivate Employees
Training
The Importance of Training, Methods of Training
Identifying & Understanding Customers
Customer Needs & Wants
Segmentation
Segmenting the Market
The Purpose & Methods of Market Research
The Purpose of Market Research, Methods of Market Research, Using Market Research Data
The Elements of the Marketing Mix
An Introduction to the Marketing Mix, Price, Product, Product Portfolios, Promotion: The Promotional Mix, Place, Place: E-Commerce & M-Commerce, Integrating Elements of the Marketing Mix
Sources of Finance
The Need for Finance, Sources of Finance
Cash Flow
The Importance of Cash Flow, Cash Flow Forecasts, Using Cash Flow Forecasts
Financial Terms & Calculations
Financial Terms & Calculations, Investment Projects, Break-even, Using Break-even
Analysing the Financial Performance of a Business
An Introduction to Financial Statements, The Income Statement, Using the Income Statement, The Statement of Financial Position, Evaluating Financial Performance