Methods of Training (AQA GCSE Business)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
Induction Training
Induction training is usually delivered as soon as possible after new workers join a business
It introduces employees to the organisation, its culture, policies, procedures and their job roles and responsibilities
E.g. Induction training for new employee at Marks & Spencer covers customer service procedures, product knowledge, store policies and safety procedures
Diagram: Common Elements of Induction Training
Induction training usually includes a tour of the premises, meeting key colleagues and instruction on key business policies
Some aspects of induction training need to be revisited by employees regularly
Health and safety training needs to be carried out regularly, especially when new regulations come into effect
When business policies change, employees need to understand the implications for their job role
Evaluation of Induction Training
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On the job Training
On-the-job training takes place while employees are working in their job roles
Employees learn skills and knowledge from colleagues while performing their job duties
It can involve work shadowing, in-house training sessions or IT-based training programmes
E.g. A sous chef at The Ivy Restaurant in York receives on-the-job training from the Head Chef to learn how to prepare new dishes, use equipment and improve cooking techniques
An Evaluation of On-the-Job Training
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Off the job Training
Off-the-job training takes place away from or outside of the workplace
It can be in the form of college/university courses, workshops, seminars, conferences or online courses
E.g. Teachers attend exam board training days, where they learn how to deliver the syllabus and help students prepare for exams
An Evaluation of Off-the-Job Training
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Examiner Tips and Tricks
Make sure that you can accurately distinguish between on the job and off the job training, and understand their key benefits and drawbacks of each. Analysis of training methods is a common focus for longer answers.
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