Two Key Studies of Communication in Personal Relationships (DP IB Psychology)

Revision Note

Claire Neeson

Last updated

Key study one: Collins & Miller (1994)

Aim: To investigate the link between self-disclosure and liking in the maintenance of relationships

Procedure:  

  • A meta-analysis of research in the field of self-disclosure 

  • Studies were selected from range of journal articles published between 1955 and 1992, isolating the key terms linked to self-disclosure and liking

  • Studies from a variety of academic textbooks were also included in the sample

  • A statistical programme was used to calculate the effect size in studies of self-disclosure in relationships.

  • Studies in the meta-analysis included lab experiments through to self-reports

Results: 

  • Liking appeared to be associated with self-disclosure (seen via positive correlations and large effect sizes)

  • The effect was particularly strong in self-report studies (questionnaires

  • Intimacy was also linked to liking:

    • people will disclose more to those to whom they already feel close and the very act of disclosing increases liking

Conclusion: Self-disclosure plays an important role in the maintenance of relationships

Evaluation of Collins & Miller (1994)

Strengths

  • A meta-analysis uses triangulation:

    • Triangulation involves the use of more than one method, researcher and/or data set

    • Triangulation means that the findings from one study can be viewed in the light of the findings from other studies

    • Using triangulation in this way increases the internal validity of the findings. 

  • Meta-analyses are less prone to researcher bias:

    • Using secondary data offers fewer opportunities to confound the results as they are reviewing the findings of existing studies

Limitations

  • Secondary data is less secure than data gathered at first-hand:

    • The researchers are at the mercy of the original researchers’ procedures over which they have no control

    • This lack of control could affect the reliability of the findings

  • There is a lack of ecological validity with a meta-analysis:

    • A ‘cold’ and detached statistical measure cannot reveal why and how self-disclosure takes place, only that it does

Key study two: Levenson & Gottman (1983)

Aim: To investigate the extent to which marital satisfaction is determined by communication style

Participants: 30 married couples from the USA

Procedure:

  • Naturalistic observations of each couple

  • The couples had been divided into the following two types:

    • ‘Distressed’: couples who showed higher levels of negative emotions and were more prone to destructive arguments

    • ‘Non-distressed’: couples who were more harmonious and less likely to engage in destructive arguments

  • The researchers predicted that the ‘distressed’ couples would show higher levels of their usual negative argument patterns in situations of high conflict

  • Biological measures were used to track the physiological effects of conflict per couple, including:

    • Heart rate

    • Galvanic skin response

    • Somatic activity

  • Each couple was also asked to complete a questionnaire about they and their partner’s emotional state

Results: The ‘distressed’ couples showed higher levels of physiological arousal during high-conflict exchanges

Conclusion: 

  • Married couples who engage in mutually negative exchanges during high-conflict situations are more vulnerable to dissatisfaction

  • Distressed couples are likely to follow Gottman’s ‘Four Horsemen’ pattern of negative communication style

Evaluation of Levenson & Gottman (1983)

Strengths

  • The use of biological and psychological measures means that the study uses triangulation of method and data, increasing the internal validity

  • The use of naturalistic observations is high in ecological validity:

    • The couples were not set any artificial tasks 

    • The researchers did not implement an independent variable

    • The participants were real-life married couples

Limitations

  • The couples knew they were being observed which could give rise to the observer effect:

    • When people know they are being observed their behaviour changes due to feelings of self-consciousness

    • The couples may have behaved differently during the observation periods i.e. by under- or over-playing  their usual communication style

  • A sample of 30 married couples from the USA does not represent a wide demographic thus the results have limited generalizability

Worked Example

ERQ (EXTENDED RESPONSE QUESTION) 22 MARKS

The question is, ‘Discuss the role of communication in personal relationships’ [22]

This question is asking you to give a considered and balanced argument of the role of communication in personal relationships. Here are two paragraphs for guidance:

Self-disclosure is a way of sharing personal information about the self to another person. This information may be relatively neutral e.g. where you live or work or it may put the discloser at some risk if highly sensitive information is disclosed e.g. you have spent time in prison. Altman’s Social Penetration Theory (1973) presents self-disclosure as a layer-by-layer ‘unpeeling of the onion’ as it typifies disclosures as starting with the more basic information about the self and progressing until the discloser has laid bare their hopes, fears, dreams etc. and has essentially taken a chance in disclosing what make them vulnerable. In this way it can be seen that self-disclosure helps to build and maintain relationships as it involves a gradual revelation of layers of protective ‘armour’ around the self. 

The reciprocity principle can be crucial to a relationship: people tend to disclose more to people they like and trust; self-disclosure, in fact, appears to promote positive feelings between people. The positive effect of reciprocity may be due to the fact that it is something of a risk disclosing personal details to another; you are in effect saying, “I trust you with this information” when you self-disclose. Having another person trust you with their hopes, dreams and fears is a big step and one which usually results in increased feelings of warmth and intimacy between the couple, be they friends or romantic partners.

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Claire Neeson

Author: Claire Neeson

Expertise: Psychology Content Creator

Claire has been teaching for 34 years, in the UK and overseas. She has taught GCSE, A-level and IB Psychology which has been a lot of fun and extremely exhausting! Claire is now a freelance Psychology teacher and content creator, producing textbooks, revision notes and (hopefully) exciting and interactive teaching materials for use in the classroom and for exam prep. Her passion (apart from Psychology of course) is roller skating and when she is not working (or watching 'Coronation Street') she can be found busting some impressive moves on her local roller rink.