Two Key Studies of Communication in Personal Relationships (DP IB Psychology)
Revision Note
Key study one: Collins & Miller (1994)
Aim: To investigate the link between self-disclosure and liking in the maintenance of relationships
Procedure:
A meta-analysis of research in the field of self-disclosure
Studies were selected from range of journal articles published between 1955 and 1992, isolating the key terms linked to self-disclosure and liking
Studies from a variety of academic textbooks were also included in the sample
A statistical programme was used to calculate the effect size in studies of self-disclosure in relationships.
Studies in the meta-analysis included lab experiments through to self-reports
Results:
Liking appeared to be associated with self-disclosure (seen via positive correlations and large effect sizes)
The effect was particularly strong in self-report studies (questionnaires)
Intimacy was also linked to liking:
people will disclose more to those to whom they already feel close and the very act of disclosing increases liking
Conclusion: Self-disclosure plays an important role in the maintenance of relationships
Evaluation of Collins & Miller (1994)
Strengths
A meta-analysis uses triangulation:
Triangulation involves the use of more than one method, researcher and/or data set
Triangulation means that the findings from one study can be viewed in the light of the findings from other studies
Using triangulation in this way increases the internal validity of the findings.
Meta-analyses are less prone to researcher bias:
Using secondary data offers fewer opportunities to confound the results as they are reviewing the findings of existing studies
Limitations
Secondary data is less secure than data gathered at first-hand:
The researchers are at the mercy of the original researchers’ procedures over which they have no control
This lack of control could affect the reliability of the findings
There is a lack of ecological validity with a meta-analysis:
A ‘cold’ and detached statistical measure cannot reveal why and how self-disclosure takes place, only that it does
Key study two: Levenson & Gottman (1983)
Aim: To investigate the extent to which marital satisfaction is determined by communication style
Participants: 30 married couples from the USA
Procedure:
Naturalistic observations of each couple
The couples had been divided into the following two types:
‘Distressed’: couples who showed higher levels of negative emotions and were more prone to destructive arguments
‘Non-distressed’: couples who were more harmonious and less likely to engage in destructive arguments
The researchers predicted that the ‘distressed’ couples would show higher levels of their usual negative argument patterns in situations of high conflict
Biological measures were used to track the physiological effects of conflict per couple, including:
Heart rate
Galvanic skin response
Somatic activity
Each couple was also asked to complete a questionnaire about they and their partner’s emotional state
Results: The ‘distressed’ couples showed higher levels of physiological arousal during high-conflict exchanges
Conclusion:
Married couples who engage in mutually negative exchanges during high-conflict situations are more vulnerable to dissatisfaction
Distressed couples are likely to follow Gottman’s ‘Four Horsemen’ pattern of negative communication style
Evaluation of Levenson & Gottman (1983)
Strengths
The use of biological and psychological measures means that the study uses triangulation of method and data, increasing the internal validity
The use of naturalistic observations is high in ecological validity:
The couples were not set any artificial tasks
The researchers did not implement an independent variable
The participants were real-life married couples
Limitations
The couples knew they were being observed which could give rise to the observer effect:
When people know they are being observed their behaviour changes due to feelings of self-consciousness
The couples may have behaved differently during the observation periods i.e. by under- or over-playing their usual communication style
A sample of 30 married couples from the USA does not represent a wide demographic thus the results have limited generalizability
Worked Example
ERQ (EXTENDED RESPONSE QUESTION) 22 MARKS
The question is, ‘Discuss the role of communication in personal relationships’ [22]’
This question is asking you to give a considered and balanced argument of the role of communication in personal relationships. Here are two paragraphs for guidance:
Self-disclosure is a way of sharing personal information about the self to another person. This information may be relatively neutral e.g. where you live or work or it may put the discloser at some risk if highly sensitive information is disclosed e.g. you have spent time in prison. Altman’s Social Penetration Theory (1973) presents self-disclosure as a layer-by-layer ‘unpeeling of the onion’ as it typifies disclosures as starting with the more basic information about the self and progressing until the discloser has laid bare their hopes, fears, dreams etc. and has essentially taken a chance in disclosing what make them vulnerable. In this way it can be seen that self-disclosure helps to build and maintain relationships as it involves a gradual revelation of layers of protective ‘armour’ around the self.
The reciprocity principle can be crucial to a relationship: people tend to disclose more to people they like and trust; self-disclosure, in fact, appears to promote positive feelings between people. The positive effect of reciprocity may be due to the fact that it is something of a risk disclosing personal details to another; you are in effect saying, “I trust you with this information” when you self-disclose. Having another person trust you with their hopes, dreams and fears is a big step and one which usually results in increased feelings of warmth and intimacy between the couple, be they friends or romantic partners.
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