SwiftSnacks runs a network of vending machines that sells healthy snacks and drinks in office buildings and schools. The company started five years ago and has grown quickly. It now operates over 500 vending machines in city areas. SwiftSnacks’ goal is “To make healthy choices easy and affordable.” Customers like the company’s focus on nutritious options, but the business faces several challenges as it grows
One of the main problems is inconsistent stock management. Some vending machines run out of popular products (stockouts), while others have too much stock, leading to waste. These issues upset customers and reduce profits. SwiftSnacks is thinking about installing automated stock control systems. These systems would track sales in real time and send alerts when a machine needs restocking. This could reduce waste and improve customer satisfaction, but the system would cost $300,000 upfront
SwiftSnacks is also considering outsourcing the job of restocking machines to a logistics company. This could save time and allow SwiftSnacks to focus on choosing and marketing products. However, outsourcing might mean less control over quality and reliability, which could harm the company’s reputation
Recent changes in how people work and study are also affecting the business. Many office workers now work remotely or part-time in the office, which has reduced demand for vending machines in office buildings. At the same time, demand in schools has increased due to new rules encouraging healthier snacks for students. To adjust to these trends, SwiftSnacks is testing a subscription service for remote workers. This allows customers to receive snack boxes delivered to their homes
SwiftSnacks is reviewing how to fund its ideas. The automated stock system would cost a lot upfront but could save money over time by reducing waste and restocking trips. Outsourcing would cost less initially but involves ongoing fees. Management is using investment appraisal methods such as the payback period to decide which option makes the most sense for the business
Table 1: Financial data (2023)
Metric | Value ($) |
---|
Revenue | 3.2m |
Operating costs | 2.45m |
Net profit | 450,000 |
Cash reserves | 300,000 |
Automated stock system cost | 320,000 |
Table 2: Demand trends (2023)
Location type | Demand change | Key reason |
---|
Offices | Decrease | More people working remotely or part-time |
Schools | Increase | Rules promoting healthier snacks |
Remote workers | New trend | Subscription service pilot |
Table 3: Production metrics (2023)
Metric | Value |
---|
Stockouts (monthly) | 20% of machines |
Wastage from overstocking | 10% of stock |
Average units restocked daily | 200 units per employee |