Global Foods Corporation operates food processing plants across Asia. In 2024, GFC's Malaysian facility reported increasing workplace tensions, including power struggles, between different departments.
State two common sources of power struggles in the workplace.
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The International Union of Transport Workers is currently engaged in collective bargaining with European airlines regarding working conditions. In March 2024, IUTW representatives met with airline management to discuss changes to flight crew schedules and rest periods.
Define the term 'collective bargaining'.
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Oceania Steelworks Ltd, a major Australian steel manufacturer, faced industrial action in 2024. Workers strictly followed a work-to-rule action.
State two characteristics of work-to-rule action.
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The Brazilian Transport Workers Union announced strike action in February 2024. Workers collectively refused to work for three days, demanding improved safety conditions and wage increases.
State two features of strike action.
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Australian Manufacturing Industries experienced industrial disputes in 2024. Management consequently implemented a lock-out.
State two characteristics of a lockout.
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Canadian Electronics Corporation faced union demands for increased wages in 2024. Management responded by announcing potential redundancies across multiple departments if wage demands weren't reduced.
Define the term 'redundancy'.
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Following several years of industrial disputes and the arrival of a new Board of Directors, European Auto Corporation implemented new employee participation schemes in 2024.
State two types of employee participation.
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Pixar Animation Studios has implemented an employee participation system where teams collaborate through regular quality circles. These groups meet weekly to discuss creative challenges, suggest improvements to production processes and make collective decisions about project direction
Describe one feature of employee participation.
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Bright Spark Publishing is a medium-sized company that produces educational textbooks for schools. Recently, the company has faced disputes with its employees over workload and pay. Employees argue that long hours and tight deadlines have increased stress and decreased morale. The trade union representing the employees has called for improved pay and more reasonable deadlines, threatening strike action if their demands are not met.
Bright Spark’s management is concerned about the potential impact of a strike on its reputation and profitability. They are considering collective bargaining to resolve the conflict and avoid a prolonged dispute.
Analyse two advantages and one disadvantage of trade unions representing employees at BrightSpark Publishing.
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Bright Spark Publishing is a medium-sized company that produces educational textbooks for schools. Recently, the company has faced disputes with its employees over workload and pay. Employees argue that long hours and tight deadlines have increased stress and decreased morale. The trade union representing the employees has called for improved pay and more reasonable deadlines, threatening strike action if their demands are not met.
Bright Spark’s management is concerned about the potential impact of a strike on its reputation and profitability. They are considering collective bargaining to resolve the conflict and avoid a prolonged dispute.
Describe two risks Bright Spark Publishing faces if the conflict with employees remains unresolved.
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Evergreen Packaging produces eco-friendly packaging materials for businesses. The company recently faced conflict after announcing changes to employee contracts, including the introduction of fixed-term agreements for some roles. Employees, supported by their trade union, argued that these changes created job insecurity and undermined their loyalty to the company.
The union has proposed conciliation to resolve the dispute, while Evergreen’s management is considering whether to proceed with this approach or explore other conflict resolution methods. Management is also concerned about the long-term impact on employee morale if the conflict remains unresolved.
Explain one advantage and one disadvantage of using conciliation to resolve disputes at Evergreen Packaging.
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Evergreen Packaging produces eco-friendly packaging materials for businesses. The company recently faced conflict after announcing changes to employee contracts, including the introduction of fixed-term agreements for some roles. Employees, supported by their trade union, argued that these changes created job insecurity and undermined their loyalty to the company.
The union has proposed conciliation to resolve the dispute, while Evergreen’s management is considering whether to proceed with this approach or explore other conflict resolution methods. Management is also concerned about the long-term impact on employee morale if the conflict remains unresolved.
Analyse two benefits and one drawback of implementing industrial democracy at Evergreen Packaging.
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Harmony Airlines, a budget airline, has been facing conflict with its cabin crew over working hours and pay. The crew, represented by their union, has raised concerns about being overworked, especially during peak holiday seasons. In response, the airline introduced a no-strike agreement, offering modest pay increases in exchange for the union’s commitment to avoid industrial action.
While the agreement has prevented immediate disruptions, some employees feel it limits their ability to negotiate further improvements. Harmony’s management is evaluating whether no-strike agreements are an effective long-term solution or if alternative conflict resolution methods are needed.
Explain one advantage and one disadvantage of no-strike agreements at Harmony Airlines.
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Harmony Airlines, a budget airline, has been facing conflict with its cabin crew over working hours and pay. The crew, represented by their union, has raised concerns about being overworked, especially during peak holiday seasons. In response, the airline introduced a no-strike agreement, offering modest pay increases in exchange for the union’s commitment to avoid industrial action.
While the agreement has prevented immediate disruptions, some employees feel it limits their ability to negotiate further improvements. Harmony’s management is evaluating whether no-strike agreements are an effective long-term solution or if alternative conflict resolution methods are needed.
Describe two ways unresolved employee conflicts could affect Harmony Airlines’ customer experience.
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