Grosvenor Hotels International operates luxury hotels across Asia and Europe. The company recently implemented a new digital communication platform that allows for more informal communication, alongside the existing reporting structure that requires written documentation of all guest complaints and incident reports.
Define the term 'informal communication'.
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Pacific Logistics Corporation, a global shipping company, uses various formal channels to communicate with its 15,000 employees across 45 countries in 2024.
State two types of formal communication channels.
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Global Express Shipping, a maritime logistics company based in Rotterdam, relies heavily on video conferencing to coordinate operations across its network of 50 ports worldwide in 2024. Daily management meetings connect teams across multiple time zones.
Define the term 'video conferencing'.
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Bangalore Tech Solutions, a software development company in India, uses written communication methods to coordinate projects with its global client base in 2024.
State two advantages of written communication.
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Nordic Healthcare Systems, a medical technology company based in Copenhagen, manages telephone communication across 75 hospitals in Northern Europe.
State two disadvantages of using phone calls to communicate.
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Singapore Tech Solutions, a telecommunications company, conducted an internal audit in 2024 revealing several technological barriers affecting communication efficiency.
State two technological barriers to communication.
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Dubai International Trading, a multinational import-export firm, struggles with a language barrier as its diverse workforce speaks 15 different languages.
Define the term 'language barrier'.
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HSBC's corporate banking division has implemented a new formal communication protocol for its global offices. All decisions must now follow a structured path through regional managers before reaching local branch managers.
Describe one feature of formal communication
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