Sunrise Manufacturing Ltd specialises in electronics assembly in Taiwan. The company recently implemented a new production system using scientific management, with workers trained to perform specific operations and paid based on units completed.
Define the term 'scientific management'.
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Global Solutions Inc provides IT consulting services worldwide. GSI's management noticed declining employee satisfaction despite competitive salaries. An analysis revealed issues with human needs including workplace relationships and recognition programmes.
State two types of human need in Maslow's hierarchy.
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Southern Cross Airlines operates flights across Australia and New Zealand. Despite offering competitive pay and benefits, staff turnover remains high. Management discovered that employees feel their work lacks motivators such as challenge and recognition.
Define the term 'motivators'.
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Global Textile Manufacturing, based in Bangladesh, employs 5,000 workers in its production facilities. The company experienced a labour retention rate of just 82% in 2024, leading to increased training costs.
Define the term 'labour retention'.
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Pacific Shipping Ltd, operating from Singapore, manages cargo vessels. During 2024, PSL recorded especially high labour turnover, affecting its operations.
State two consequences of high labour turnover.
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India Technology Services Ltd makes use of internal recruitment, regularly promoting existing staff to fill managerial positions and advertising opportunities through internal communications channels.
Define the term 'internal recruitment'.
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South African Sales Ltd rewards its sales team with performance-based pay, awarding a percentage of sales revenue in addition to the base salary.
State two types of performance-based pay.
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At Perth Real Estate, employees receive annual bonuses and regular pay increases based on performance, but recent surveys show high dissatisfaction despite competitive compensation.
Describe one limitation of relying on financial rewards according to Herzberg.
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