Introduction to Human Resource Management (DP IB Business Management: HL)

Exam Questions

16 mins8 questions
12 marks

Case Study

Kiwi Enterprises Ltd, a technology company based in New Zealand, experienced significant growth in 2024. The CEO is concerned about maintaining appropriate staffing levels while controlling costs and is determined to improve the company's human resource planning.

Define the term 'human resource planning'.

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22 marks

Case Study

Global Solutions Inc operates across multiple countries providing IT consulting services. In 2024, GSI's HR department tracks several human resource metrics to measure workforce effectiveness.

State two human resource metrics used by businesses.

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32 marks

Case Study

Dubai Logistics Corporation has experienced significant changes in its business environment during 2024, affecting its workforce planning decisions. In particular, the business needs to plan for increased labour turnover.

Define the term 'labour turnover'.

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42 marks

Case Study

Australian Business Services has noticed significant changes in employee preferences regarding work routines and arrangements. Requests for flexitime and part-time working arrangements have risen significantly.

Define the term 'flexitime'.

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52 marks

Case Study

Mumbai Technologies Ltd, an IT services provider, experienced workplace change driven by technological advancements and evolving employee expectations in 2024.

State two recent trends in workplace change.

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62 marks

Case Study

South African Mining Ltd is implementing new digital technologies in 2024, but encountering resistance to these changes from the workforce.

State two reasons for resistance to change.

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72 marks

Case Study

Canadian Healthcare Systems is planning significant operational changes in 2024 and needs to implement effective change management strategies. In the meantime, it has adopted a hiring freeze.

Define the term 'hiring freeze'.

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82 marks

Case Study

Fashion retailer StyleCo plans to expand from physical stores into e-commerce in 2024. The Operations Director estimates they will need to recruit at least 200 new employees with digital skills to support this strategic shift.

Explain one internal factor that would influence StyleCo's human resource planning.

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