Prestige Auto Repairs Ltd is a high-end vehicle repair and maintenance business located in a suburban area. The company was founded by Max Carter, an experienced auto mechanic who wanted to combine his technical expertise with his entrepreneurial spirit. Dissatisfied with working for others, Max identified a gap in the market for a premium service tailored to luxury car owners. Using his savings, he started the business with a small team and a rented workshop.
Prestige Auto Repairs has grown steadily due to Max’s focus on quality, attention to detail, and building long-term relationships with customers. However, with the growing customer base, Max has found it increasingly difficult to manage all aspects of the business. He is considering hiring specialists to oversee key functions such as marketing, finance, and human resources, allowing him to focus on strategic growth.
Max also wants to open a second location to meet the growing demand for Prestige’s services, but he is concerned about the financial and operational challenges involved in expanding while maintaining the company’s reputation for excellence.