DP IB Business Management: HL
Exam Questions

The Nature of Business, The Four Business Sectors, Entrepreneurship, Starting up a Business

Private & Public Sector Businesses, Types of For-Profit (Commercial) Businesses, Types of For-Profit Social Enterprises, Types of Non-Profit Social Enterprises

Aims, Objectives, Strategies & Tactics, Common Business Objectives, Corporate Social Responsibility (CSR)

Internal & External Stakeholders, Stakeholder Conflicts

Economies & Diseconomies of Scale, To Grow or Not To Grow?, Types of Business Growth

Multinational Companies (MNCs)

Human Resource Planning, Recent Trends in Workplace Change, Resistance to Change & Change Management

Organisational Design, Types of Organisational Charts, Adaptive Organisational Structures

Types of Leadership Styles

Motivational Theories: Taylor, Maslow, Herzberg, Motivational Theories: Other Theories, Labour Turnover, Types of Employee Appraisal, Methods of Recruitment, Types of Financial Rewards, Types of Non-Financial Rewards, Types of Training

Types of Culture, Cultural Clashes

Formal & Informal Communication

Sources of Conflict with Employees, Approaches to Conflict, Conflict Resolution Processes

Role of Finance for Businesses

Internal Sources of Finance, External Sources of Finance, The Best Choice of Finance

Types of Costs, Sales Revenue

Statement of Profit or Loss, Statement of Financial Position (Balance Sheet), Depreciation Methods

Profitability Ratios, Liquidity Ratios

Efficiency Ratios: Stock Turnover & Gearing Ratio, Efficiency Ratios: Debtor & Creditor Days

Cash Flow & Working Capital, Cash Flow Forecasts, Strategies to Improve Cash Flow

Simple Payback Period, Average Rate of Return (ARR), Net Present Value (NPR)

Cost & Profit Centres, Budgets & Variances

Marketing & Markets, Market Share & Growth

The Role of Marketing Planning, Unique Selling Points & Differentiation

Benefits & Limitations of Sales Forecasting

Types of Market Research, Sampling Methods

The Marketing Mix: Product, Product Portfolio Analysis, Product Branding, The Marketing Mix: Common Pricing Strategies, The Marketing Mix: Advanced Pricing Strategies, The Marketing Mix: Promotion, The Marketing Mix: Place, The Marketing Mix: People, The Marketing Mix: Processes, The Marketing Mix: Physical Evidence

Entering & Operating Internationally

The Purpose of Operations Management

Types of Production Methods

Lean Production, Quality Management

Choosing a Production Location, Reorganising Production

Break-Even Analysis, Changes to & Limitations of Break-Even

Supply Chain Processes, Stock Control Charts, Useful Production Metrics

Crisis Management, Contingency Planning

Research, Development & Innovation

Information System Terminology, Data Management