Answering 10-mark questions (DP IB Business Management): Revision Note

Lisa Eades

Written by: Lisa Eades

Reviewed by: Steve Vorster

Updated on

Examine questions

  • In examine questions, you need to weigh up at least two possible options, reasons, consequences or limitations

  • In some cases, you need to make a recommendation

Example

Case Study

TechNova Electronics is a multinational corporation (MNC) based in Germany. The company makes popular consumer electronics such as smartphones, wearable devices, and smart home products. Founded 20 years ago, TechNova has become a global leader in its industry, known for its innovative designs and reliable products. In the last 10 years, the company has expanded quickly into developing markets like Brazil, South Africa, and Vietnam, where it has opened factories and shops.

TechNova’s strategy is to produce its products in countries where costs are lower and sell them at competitive prices. This approach has helped the company grow its market share in developing markets significantly. In 2020, TechNova held 15% of the market share in these regions, which increased steadily to 30% by 2023. However, some people have criticised TechNova for its practices. In Brazil, workers at TechNova factories say they are paid low wages and that working conditions are not always safe. In South Africa, small businesses say they cannot compete with TechNova’s low prices, which is harming local industries.

Despite these challenges, TechNova believes it has brought benefits to the countries where it operates. The company has created thousands of jobs, introduced new technology, and invested in local infrastructure. However, a recent employee survey revealed differences in motivation levels between regions. In Germany, 80% of employees feel motivated and supported, but this drops to 55% in Brazil and 60% in South Africa. Workers in these regions have cited low pay, unclear career paths, and limited training as barriers to engagement.

TechNova’s management is also thinking about how to keep its strong organisational culture as it grows. The company values innovation and teamwork, but these principles are harder to maintain across international operations. To address this, the company is looking at improving its training and support programmes for workers in developing countries.

TechNova’s expansion and new projects are funded through profits, loans, and corporate bonds. Now, the company is considering raising money by selling shares. This would help fund a new range of budget smartphones designed for customers in developing countries. The management is also discussing how to balance its rapid growth with maintaining good relationships with its employees and communities.

Table 1: Financial Overview (2023)

Metric

Value ($)

Annual Revenue

5,200m

Net Profit

780m

Operating Costs

4,420m

Investment in Expansion (2023)

150m

Amount to be raised by selling shares

200m

Table 2: Employee Survey Results (2023)

Region

Motivation level (%)

Key feedback

Germany

80

“Supportive team environment.”

Brazil

55

“Low pay and few career opportunities.”

South Africa

60

“Need for better training.”

Vietnam

65

“Good facilities but limited benefits.”

Examine two suitable sources of finance TechNova Electronics could use to fund its new budget smartphone product line.

Examiner Tips and Tricks

  • Your first paragraph should focus on defining the key terms that appear in the question stem

    • In this case, you should define sources of finance

  • Check the question to ensure you present the correct number of arguments

    • In this case, you need to examine two sources of finance

  • Make sure you consider both the advantages and disadvantages of your suggestions

    • This ensure that you present a balanced response

  • Make frequent references to the case study throughout your answer

    • Use data from the tables or graphs, as well as information presented in the main body of the case study

  • Make sure you identify further information not provided in the case study that could support your recommendation

The colour scheme used to annotate skills in 10 mark answers

Step 1

  • Start off by defining the key term(s) in the question

Step 1 - 10 mark examine question showing a definition of sources of finance

Step 2

  • Provide the first point, making reference to relevant information from the case study

  • Demonstrate understanding of business theory by developing those points, using key business terms and reasoning

An example of a well-developed point, demonstrating the full range of skills

Step 3

  • Provide a counter argument, again making use of information from the case study

  • Develop these points, using further business tools, theories and key terms

  • Ensure there is a strong chain of reasoning to support the point

A counterargument to the first point, demonstrating the required skills

Step 4

  • Provide the second point, once more making reference to relevant information from the case study

  • Demonstrate understanding of business theory by developing those points, using key business terms and reasoning

The second point, presenting an alternative option. This paragraph demonstrates an effective combination of the required skills.

Step 5

  • Provide another counter argument, again making use of information from the case study

  • Develop these points, using further business tools, theories and key terms

  • Again, ensure there is a strong chain of reasoning to support the point

The second counterpoint that demonstrates a full range of skills

Step 6

  • Finish your answer with a conclusion that explores the limitations of the case study material

  • Consider factors that may have an impact on the choice between the options you have presented

  • Suggest business management tools or theories that could be useful in making comparisons

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Note

  • If a question lends itself to a recommendation, this should also be included in the conclusion, with clear reasons for the choice

Discuss questions

  • In discuss questions, you need to weigh up at least two possible options, reasons, implications or limitations

  • In some cases, you need to make a recommendation

Example

Case Study

Belvedere Event Management specialises in organising weddings, corporate events, and festivals. Recently, the company expanded into luxury event planning to cater to high-income clients. This required a significant investment in marketing campaigns, recruitment of experienced staff, and upgrading its event management systems.

Belvedere’s financial ratios reveal areas for improvement. The creditor days ratio has increased due to extended payment terms negotiated with suppliers, which has helped improve liquidity. However, the debtor days ratio has risen, as some corporate clients have delayed payments, putting pressure on cash flow. Additionally, the company’s return on capital employed (ROCE) has decreased, as recent investments in luxury services have yet to generate significant returns.

To address these challenges, management is reviewing its credit control policies and considering offering discounts for early payments to improve debtor days. The company is also focused on its marketing strategy. In the competitive luxury events market, Belvedere plans to promote its unique selling points (USPs): bespoke planning services, partnerships with premium retailers, and sustainability initiatives.

Belvedere’s marketing plan includes objectives such as increasing brand awareness, boosting revenue by 15% within two years, and improving customer retention. To achieve these goals, the company plans to focus on its target market of high-income clients through digital campaigns, collaborations with social media influencers, and advertisements in luxury lifestyle magazines. Management has allocated an approximate budget of £150,000 to implement these strategies, which are expected to support revenue growth and position the company as a leader in the luxury events market.

Table 1: Key Financial Ratios

Ratio

2023 Value

Industry Average

Creditor Days

75 days

60 days

Debtor Days

50 days

40 days

Return on Capital Employed

8%

12%

Table 2: Marketing Plan Components

Element

Details

Marketing Objectives

Increase brand awareness; boost revenue by 15%; improve customer retention.

Target Market

High-income clients seeking bespoke luxury events.

Marketing Mix – Promotion

Digital campaigns, social media influencers, luxury lifestyle magazines.

Differentiation Strategy

Bespoke planning, partnerships with premium retailers, sustainability focus.

Discuss two challenges Belvedere may face in achieving its marketing objectives in the competitive luxury events market.

The colour scheme used to annotate skills in 10 mark answers

Step 1

  • Start off by defining the key term(s) in the question and relating these key terms to the business

The opening paragraph in a discuss question provides a definition and context

Step 2

  • Present the first point, with supporting evidence from the case study

  • There should be a chain of analysis, again with context

  • Ensure that you balance the point with a counterargument that is related to the business

The second paragraph presents the first point, with context, a chain or argument and a counterpoint

Step 3

  • Present the second point, with a different piece of supporting evidence from the case study

  • There should be another chain of analysis, again with context

  • The point must, again, be balanced with a counterargument that is related to the business

The third paragraph contains a further point, again with context, a chain of analysis and a counterpoint

Step 4

  • Provide a conclusion that explores the limitations of the case study material

  • You may consider factors that may have an impact on the choice between the options you have presented

  • You may also suggest business management tools or theories that could be useful in making comparisons

The concluding paragraph provides a critique of the case study material and includes references to business management tools

Note

  • If a question lends itself to a recommendation, this should also be included in the conclusion, with clear reasons for the choice

Applying the markscheme

  • Your mark is determined according to the level of response you present

  • A full-mark response will include

    • A clear focus on addressing the demands of the question

    • Relevant and accurate use of business management tools and theories

    • Integration of relevant information from the case study to support the argument

    • Substantiated and balanced arguments with an explanation of the limitations of the case study

  • The best answers combine the skills effectively to ensure all of the requirements at the highest level are met

The 10-mark IBDP HL assessment grid
The 10-mark IBDP HL assessment grid

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Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Author: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.