Answering 10-mark questions (DP IB Business Management): Revision Note
Examine questions
In examine questions, you need to weigh up at least two possible options, reasons, consequences or limitations
In some cases, you need to make a recommendation
Example
Case Study
TechNova Electronics is a multinational corporation (MNC) based in Germany. The company makes popular consumer electronics such as smartphones, wearable devices, and smart home products. Founded 20 years ago, TechNova has become a global leader in its industry, known for its innovative designs and reliable products. In the last 10 years, the company has expanded quickly into developing markets like Brazil, South Africa, and Vietnam, where it has opened factories and shops.
TechNova’s strategy is to produce its products in countries where costs are lower and sell them at competitive prices. This approach has helped the company grow its market share in developing markets significantly. In 2020, TechNova held 15% of the market share in these regions, which increased steadily to 30% by 2023. However, some people have criticised TechNova for its practices. In Brazil, workers at TechNova factories say they are paid low wages and that working conditions are not always safe. In South Africa, small businesses say they cannot compete with TechNova’s low prices, which is harming local industries.
Despite these challenges, TechNova believes it has brought benefits to the countries where it operates. The company has created thousands of jobs, introduced new technology, and invested in local infrastructure. However, a recent employee survey revealed differences in motivation levels between regions. In Germany, 80% of employees feel motivated and supported, but this drops to 55% in Brazil and 60% in South Africa. Workers in these regions have cited low pay, unclear career paths, and limited training as barriers to engagement.
TechNova’s management is also thinking about how to keep its strong organisational culture as it grows. The company values innovation and teamwork, but these principles are harder to maintain across international operations. To address this, the company is looking at improving its training and support programmes for workers in developing countries.
TechNova’s expansion and new projects are funded through profits, loans, and corporate bonds. Now, the company is considering raising money by selling shares. This would help fund a new range of budget smartphones designed for customers in developing countries. The management is also discussing how to balance its rapid growth with maintaining good relationships with its employees and communities.
Table 1: Financial Overview (2023)
Metric | Value ($) |
---|---|
Annual Revenue | 5,200m |
Net Profit | 780m |
Operating Costs | 4,420m |
Investment in Expansion (2023) | 150m |
Amount to be raised by selling shares | 200m |
Table 2: Employee Survey Results (2023)
Region | Motivation level (%) | Key feedback |
---|---|---|
Germany | 80 | “Supportive team environment.” |
Brazil | 55 | “Low pay and few career opportunities.” |
South Africa | 60 | “Need for better training.” |
Vietnam | 65 | “Good facilities but limited benefits.” |
Examine two suitable sources of finance TechNova Electronics could use to fund its new budget smartphone product line.
Examiner Tips and Tricks
Your first paragraph should focus on defining the key terms that appear in the question stem
In this case, you should define sources of finance
Check the question to ensure you present the correct number of arguments
In this case, you need to examine two sources of finance
Make sure you consider both the advantages and disadvantages of your suggestions
This ensure that you present a balanced response
Make frequent references to the case study throughout your answer
Use data from the tables or graphs, as well as information presented in the main body of the case study
Make sure you identify further information not provided in the case study that could support your recommendation
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Discuss questions
In discuss questions, you need to weigh up at least two possible options, reasons, implications or limitations
In some cases, you need to make a recommendation
Example
Case Study
Belvedere Event Management specialises in organising weddings, corporate events, and festivals. Recently, the company expanded into luxury event planning to cater to high-income clients. This required a significant investment in marketing campaigns, recruitment of experienced staff, and upgrading its event management systems.
Belvedere’s financial ratios reveal areas for improvement. The creditor days ratio has increased due to extended payment terms negotiated with suppliers, which has helped improve liquidity. However, the debtor days ratio has risen, as some corporate clients have delayed payments, putting pressure on cash flow. Additionally, the company’s return on capital employed (ROCE) has decreased, as recent investments in luxury services have yet to generate significant returns.
To address these challenges, management is reviewing its credit control policies and considering offering discounts for early payments to improve debtor days. The company is also focused on its marketing strategy. In the competitive luxury events market, Belvedere plans to promote its unique selling points (USPs): bespoke planning services, partnerships with premium retailers, and sustainability initiatives.
Belvedere’s marketing plan includes objectives such as increasing brand awareness, boosting revenue by 15% within two years, and improving customer retention. To achieve these goals, the company plans to focus on its target market of high-income clients through digital campaigns, collaborations with social media influencers, and advertisements in luxury lifestyle magazines. Management has allocated an approximate budget of £150,000 to implement these strategies, which are expected to support revenue growth and position the company as a leader in the luxury events market.
Table 1: Key Financial Ratios
Ratio | 2023 Value | Industry Average |
Creditor Days | 75 days | 60 days |
Debtor Days | 50 days | 40 days |
Return on Capital Employed | 8% | 12% |
Table 2: Marketing Plan Components
Element | Details |
Marketing Objectives | Increase brand awareness; boost revenue by 15%; improve customer retention. |
Target Market | High-income clients seeking bespoke luxury events. |
Marketing Mix – Promotion | Digital campaigns, social media influencers, luxury lifestyle magazines. |
Differentiation Strategy | Bespoke planning, partnerships with premium retailers, sustainability focus. |
Discuss two challenges Belvedere may face in achieving its marketing objectives in the competitive luxury events market.
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Applying the markscheme
Your mark is determined according to the level of response you present
A full-mark response will include
A clear focus on addressing the demands of the question
Relevant and accurate use of business management tools and theories
Integration of relevant information from the case study to support the argument
Substantiated and balanced arguments with an explanation of the limitations of the case study
The best answers combine the skills effectively to ensure all of the requirements at the highest level are met
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