Business Plans & Descriptive Statistics: Sunset Sails Tours (DP IB Business Management)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
The Purpose of the Business Management Case Study Below
The business management toolkit is a set of situational, planning and decision-making tools. These tools should be to analyse and evaluate the syllabus content in terms of a real world example
This suite of decision-making tools is designed to help business leaders assess their current situation and implement strategies for the future
To evaluate these tools, you can
Consider the reliability of the data fed into these tools
Comment on the the subjectivity of their outcomes
This evaluative approach will help you to apply your knowledge and to engage with decision-making as a process and a skill
You will be assessed on your knowledge of important contemporary business topics through the the analysis of a fictitious or real business. The case study below provides an example of how to effectively use the business Management Toolkit
Business Plans & Descriptive Statistics: Sunset Sails Tours
Sunset Sails Tours was established in 2005 as the first catamaran excursion business to operate in the beautiful harbour town of Manuel Antonio, Costa Rica. Its mission is to provide the best tourist catamaran boat cruise service in the coastal Quepos region.
Sunset Sails Tours offers daily small-scale sailing tours which include refreshments and snorkeling equipment for adults and children. Tours provide opportunities for dolphin, turtle and whale spotting. With its focus on providing excellent customer service, the business receives outstanding reviews from satisfied holiday makers.
Keen to expand the business, the owners of Sunset Sails Tours have carried out limited primary and secondary market research to identify suitable growth strategies. Some of the results are shown below.
Fig. 1: Confirmed Corporate Hotel Bookings in Quepos: August 2023 to January 2024 | Fig. 2: Sunset Sails Tours: Trip Advisor Ratings - July 2023 |
Fig. 3: Purchase prices of nearly-new trimaran models - June 2023 |
They have decided to pursue a strategy of market development by offering larger scale catamaran tours to corporate groups, which they intend to launch in time for the International Conference on Environmental Pollution and Prevention in October 2023. This will involve the purchase of a larger trimaran sailing boat for which external finance will be required and the owners have drawn up a business plan before approaching the local bank.
Questions
(a) Define the term 'primary market research'? [2 marks]
(b) Using the market research data:
(i) Calculate the mean Trip Advisor rating received by Sunset Sails Tours up to July 2023 to one decimal place. [2 marks]
(ii) Calculate the median price of nearly-new available trimarans. [2 marks]
(c) Explain one advantage and one disadvantage to Sunset Sails Tours of calculating the standard deviation of confirmed corporate hotel bookings. [4 marks]
(d) Discuss the implications for Sunset Sails Tours Ltd of producing a business plan. [10 marks]
Solutions to the Questions: Sunset Sails Tours
(a) Define the term 'primary market research'? [2 marks]
Model Answer | Guidance & Commentary |
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(b) Using the market research data:
(i) Calculate the mean Trip Advisor rating received by Sunset Sails Tours up to July 2023 to one decimal place. [2 marks]
Step 1: Calculate the total volume of reviews
Step 2: Calculate the total of all review ratings
Step 3: Divide the total of all review ratings by the volume of reviews
Step 4: Round the outcome to one decimal place
(ii) Calculate the median price of nearly-new available trimarans. [2 marks]
Step 1: Place the trimarans in order, from smallest to greatest price
Sunsailor T | FL 479X | Bateux Sol Ranger V | DMAX 800 |
$390,000 | $430,000 | $450,000 | $520,000 |
Step 2: Identify the two mid-price trimarans
FL 479X | Bateux Sol Ranger V |
$430,000 | $450,000 |
Step 3: Calculate the half-point value between these two trimarans
(c) Explain one advantage and one disadvantage to Sunset Sails Tours of calculating the standard deviation of confirmed corporate hotel bookings. [4 marks]
Indicative content | Guidance |
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Model answer 1 | Commentary |
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Model answer 2 | Commentary |
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(d) Discuss the implications for Sunset Sails Tours Ltd of producing a business plan. [10 marks]
Indicative content | Guidance |
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Model answer extract | Commentary |
Overall, producing a detailed and thorough business plan would be likely to play an important role in persuading the bank to finance the purchase of a new trimaran. The lender will be able to analyse the financial performance of the business as well as the research it has conducted to determine whether it is in a position to pay back upwards of $350,000 and whether the idea has commercial merit. It is likely, though, that other factors such as Sunset Sails Tours' past credit history as well as how convincing their case is presented by the business owners will influence the bank's decision and the business plan should be seen as just one, albeit influential, part of the finance application. |
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