5.3 Lean Production & Quality Management (DP IB Business Management)

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  • What is lean production?

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  • What is lean production?

    Lean production is a management philosophy that aims to maximise value while minimising waste.

  • What are the 7 wastes eliminated in lean production?

    The 7 wastes eliminated in lean production are:

    • Transportation

    • Inventory

    • Motion

    • Waiting

    • Overproduction

    • Overprocessing

    • Defects

  • What is meant by the term kaizen?

    Kaizen is continuous improvement through small, ongoing changes to work processes and productive efficiency

  • True or False?

    Just-in-time (JIT) involves storing large amounts of inventory

    False.

    Just-in-time (JIT) involves ordering raw materials as needed and having them delivered just in time for production.

  • What is cradle to cradle design?

    Cradle to cradle design is an approach focused on creating products with a circular lifecycle, emphasising recyclability and sustainability,

  • State two principles of cradle to cradle design.

    Principles of cradle to cradle design include:

    • Using responsible materials and components

    • Designing for disassembly

    • Using renewable energy

    • Good water stewardship

    • Stakeholder responsibility

    • Continuous improvement

  • What is Total Quality Management (TQM)?

    Total Quality Management (TQM) is a whole-business approach to quality which aims for zero defects and customer satisfaction.

  • True or False?

    Lean production aims for zero defects in output.

    True.

    Lean production aims for zero defects in output

  • True or False?

    Lean production should involve developing excellent relationships with suppliers.

    True.

    Lean production should involve developing excellent relationships with suppliers.

  • What does a right first time approach involve?

    A right first time approach involves:

    • Aiming for zero defects in output

    • Identifying and solving problems as they arise

    • Preventing rather than correcting errors

  • State two ways to measure quality?

    Ways to measure quality include:

    • Reject rates

    • Product returns

    • Product recalls

    • Complaints

  • Define the term quality control.

    Quality control is inspecting the quality of output at the end of the production process.

  • What is quality assurance?

    Quality assurance is inspecting the quality of production throughout the production process.

  • What are quality circles?

    Quality circles are groups of workers meeting regularly to identify and solve quality problems in the production process.

  • True or False?

    High quality may provide justification to charge a premium price for products.

    True.

    High quality may provide justification to charge a premium price for products.

  • Define the term benchmarking.

    Benchmarking is comparing a business's quality and performance with market leaders within the same industry.

  • What does TQM stand for?

    TQM stands for Total Quality Management.

  • True or False?

    TQM only focuses on production quality.

    False.

    TQM places quality at the core of every business activity or function, not just production.

  • What is the reject rate?

    The reject rate is the percentage of output considered not fit for sale.

  • True or False?

    Quality circles can help a business identify innovative practices and processes used by competitors.

    False.

    Benchmarking can help a business identify innovative practices and processes used by competitors.

  • What are quality standards?

    Quality standards include national and international benchmarks that demonstrate a business's commitment to quality.

  • True or False?

    Quality standards are administered by independent bodies.

    True.

    Quality standards are administered by independent bodies that carry out stringent tests to ensure standards are met or exceeded.