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IBBusinessDPBusiness ManagementHLFlashcards5. Operations Management5.1 Introduction to Operations Management

5.1 Introduction to Operations Management (DP IB Business Management)

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  • What is operations management?

    Operations management is designing, controlling and improving the processes used in the production of goods and services.

  • Define the term capacity planning.

    Capacity planning involves determining the production capacity required to meet customer demand by analysing historical data and market forecasts.

  • What is meant by the term supply chain management?

    Supply chain management involves working closely with suppliers to ensure timely delivery of raw materials and components.

  • True or False?

    Quality control is not part of operations management.

    False.

    Quality control is a key responsibility of operations management, involving implementing measures to ensure products meet quality standards.

  • What is meant by the term continuous improvement?

    Continuous improvement is striving for ongoing improvements in processes, productivity and efficiency.

  • What is Kaizen?

    Kaizen is a culture of continuous improvement rather than significant periodic change.

  • True or False?

    Operations management only applies to the secondary sector.

    False.

    Operations management is equally applicable in the primary, tertiary and quaternary sectors.

  • What is the input-output model?

    The input-output model is a process where raw material inputs go through a value-adding process to create new outputs available for sale.

  • In the input-output model, what are inputs?

    Inputs are raw materials required for the production of goods or services.

  • True or False?

    The primary sector doesn't use the input-output model.

    False.

    The primary sector, like fishing, uses the input-output model with inputs like bait and nets, processes like trawl fishing, and outputs like fresh fish.

  • What are examples of inputs in car manufacturing?

    Examples of inputs in car manufacturing include:

    • Engine parts

    • Glass

    • Paint

    • Production line workers

  • True or False?

    The quaternary sector doesn't produce tangible outputs.

    True.

    The quaternary sector produces intangible outputs like business reports or presentations.

  • What are examples of inputs in the quaternary sector?

    Examples of inputs in the quaternary sector include:

    • Business data

    • Specialist software

    • Qualified analysts

  • What are the three elements of sustainable operations management?

    The three elements of sustainable operations management are:

    • Economic sustainability

    • Environmental sustainability

    • Social sustainability

  • What does green supply chain management involve?

    Green supply chain management involves selecting environmentally friendly suppliers, reducing waste and minimising a business's carbon footprint.

  • True or False?

    Promoting fair labour practices is not part of sustainable operations management.

    False.

    Promoting fair labour practices, such as ensuring healthy and safe working conditions, is an important aspect of sustainable operations management.

  • True or False?

    Sustainable operations focus mainly on environmental aspects.

    False.

    Sustainable operations focus on economic, environmental, and social aspects of sustainability.

Previous: 4.4 The Marketing Mix (7 P's)Next:5.2 Operations Methods

    1. Topic 1

      1.1 What is a Business?

    2. Topic 2

      1.2 Types of Business Entities

    3. Topic 3

      1.3 Business Objectives

    4. Topic 4

      1.4 Stakeholders

    5. Topic 5

      1.5 Growth & Evolution

    6. Topic 6

      1.6 Multinational Companies (MNCs)

    1. Topic 1

      2.1 Introduction to Human Resource Management

    2. Topic 2

      2.2 Organisational Structure

    3. Topic 3

      2.3 Leadership & Management

    4. Topic 4

      2.4 Motivation & Demotivation

    5. Topic 5

      2.5 Organisational (Corporate) Culture

    6. Topic 6

      2.6 Communication

    7. Topic 7

      2.7 Industrial Relations

    1. Topic 1

      3.1 Introduction to Finance

    2. Topic 2

      3.2 Sources of Finance

    3. Topic 3

      3.3 Costs & Revenues

    4. Topic 4

      3.4 Final Accounts

    5. Topic 5

      3.5 Profitability & Liquidity Ratio Analysis

    6. Topic 6

      3.6 Efficiency Ratio Analysis

    7. Topic 7

      3.7 Cash Flow

    8. Topic 8

      3.8 Investment Appraisal

    9. Topic 9

      3.9 Budgets

    1. Topic 1

      4.1 Introduction to Marketing

    2. Topic 2

      4.2 Marketing Planning

    3. Topic 3

      4.3 Sales Forecasting

    4. Topic 4

      4.4 Market Research

    5. Topic 5

      4.5 The Marketing Mix (7 P's)

    6. Topic 6

      4.6 International Marketing

    1. Topic 1

      5.1 Introduction to Operations Management

    2. Topic 2

      5.2 Operations Methods

    3. Topic 3

      5.3 Lean Production & Quality Management

    4. Topic 4

      5.4 Location

    5. Topic 5

      5.5 Break-Even Analysis

    6. Topic 6

      5.6 Production Planning

    7. Topic 7

      5.7 Crisis Management & Contingency Planning

    8. Topic 8

      5.8 Research & Development (R&D)

    9. Topic 9

      5.9 Management Information Systems

    1. Topic 1

      6.1 The Business Management Toolkit