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IBBusinessDPBusiness ManagementHLFlashcards2. Human Resource Management2.1 Introduction to Human Resource Management

2.1 Introduction to Human Resource Management (DP IB Business Management)

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  • What is human resource planning?

    Human resource planning involves identifying how many and what kind of employees are needed, and how they will be recruited, developed, motivated and managed.

  • What is meant by the term labour productivity?

    Labour productivity is a measure of output per employee over a specified period of time.

  • True or False?

    Staff are a cost to a business as they bring knowledge, skills, and expertise to the business

    False.

    Staff are an asset to a business as they bring knowledge, skills, and expertise to the business

  • What does labour turnover measure?

    Labour turnover measures the proportion of employees leaving a business during a specific time period.

  • Define the term labour retention.

    Labour retention is the proportion of employees remaining with a business during a specific time period.

  • What is meant by the term absenteeism?

    Absenteeism is a measure of the proportion of staff absent from work during a specific period of time.

  • True or False?

    High levels of absenteeism can cause problems for a business.

    True.

    High levels of absenteeism can cause problems for a business, such as lower output, poor morale and higher costs.

  • What is meant by the term organisational culture?

    Organisational culture is the set of shared values, beliefs and practices that characterise a company and influence its human resource planning.

  • State two examples of staffing costs.

    Examples of staffing costs include:

    • Hiring and training workers and managers

    • Paying staff salaries and wages

    • Additional benefits, such as company cars, pensions and healthcare

    • Redundancy payments

  • True or False?

    Low labour productivity and high labour turnover suggest that workers are happy working for a business and keen to work hard for its success

    False.

    High labour productivity and low labour turnover suggest that workers are happy working for a business and keen to work hard for its success

  • True or False?

    Full-time roles with permanent contracts are in decline.

    True.

    Full-time roles with permanent contracts are in decline, and a range of alternative work routines are growing in popularity.

  • What is remote working?

    Remote working is when employees work from home or any other location away from the traditional workplace.

  • What is a hybrid work model?

    A hybrid work model typically allows employees to work remotely for a portion of the week and go to an office for team meetings or collaborative projects.

  • What is the gig economy?

    The gig economy refers to a labour market characterised by short-term contracts, freelance work, and temporary positions, as opposed to long-term permanent jobs.

  • Define the term job sharing.

    Job sharing is an arrangement where two or more employees work at different times to complete the tasks required for one job.

  • What is downshifting?

    Downshifting is when a senior employee relinquishes their position to move to a lower-paid position with fewer responsibilities.

  • True or False?

    Flexitime allows employees to work a specific amount of hours at times of their own choosing.

    True.

    Flexitime allows employees to work a specific amount of hours at times of their own choosing.

  • What is a sabbatical?

    A sabbatical is a formalised career break, frequently used by employees to study or engage in other developmental activities, such as travel.

  • How does a four-day week work?

    A four-day week allows employees to fulfil their hours of work over four days of the week, rather than five.

  • True or False?

    Part-time work involves working more hours than those expected in a full-time role.

    False.

    Part-time work involves working fewer hours than those expected in a full-time role.

  • What is meant by resistance to change?

    Resistance to change occurs when employees are hesitant or unwilling to accept changes in their work environment or practices.

  • What is fear of the unknown?

    Fear of the unknown contributes to employee resistance to change, where individuals worry about how the change will affect their roles, responsibilities, and job security.

  • True or False?

    Lack of communication and inclusion can lead to resistance to change.

    True.

    Lack of communication and inclusion can lead to resistance to change.

  • What are change management strategies?

    Change management strategies are methods adopted to successfully navigate and implement change in a business.

  • What are change agents?

    Change agents are individuals appointed within the organisation who can help drive the change process.

  • True or False?

    Strong leadership is of little importance in change management.

    False.

    Providing strong leadership is an important step in change management.

  • What does stakeholder engagement typically involve?

    Stakeholder engagement typically involves identifying and involving key stakeholders who will be affected by planned change.

  • True or False?

    It's often beneficial to break down large-scale change into smaller, manageable phases.

    True.

    Large-scale change can be overwhelming so it's often beneficial to break it down into smaller, manageable phases.

Previous:1.6 Multinational Companies (MNCs)Next:2.2 Organisational Structure

    1. Topic 1

      1.1 What is a Business?

    2. Topic 2

      1.2 Types of Business Entities

    3. Topic 3

      1.3 Business Objectives

    4. Topic 4

      1.4 Stakeholders

    5. Topic 5

      1.5 Growth & Evolution

    6. Topic 6

      1.6 Multinational Companies (MNCs)

    1. Topic 1

      2.1 Introduction to Human Resource Management

    2. Topic 2

      2.2 Organisational Structure

    3. Topic 3

      2.3 Leadership & Management

    4. Topic 4

      2.4 Motivation & Demotivation

    5. Topic 5

      2.5 Organisational (Corporate) Culture

    6. Topic 6

      2.6 Communication

    7. Topic 7

      2.7 Industrial Relations

    1. Topic 1

      3.1 Introduction to Finance

    2. Topic 2

      3.2 Sources of Finance

    3. Topic 3

      3.3 Costs & Revenues

    4. Topic 4

      3.4 Final Accounts

    5. Topic 5

      3.5 Profitability & Liquidity Ratio Analysis

    6. Topic 6

      3.6 Efficiency Ratio Analysis

    7. Topic 7

      3.7 Cash Flow

    8. Topic 8

      3.8 Investment Appraisal

    9. Topic 9

      3.9 Budgets

    1. Topic 1

      4.1 Introduction to Marketing

    2. Topic 2

      4.2 Marketing Planning

    3. Topic 3

      4.3 Sales Forecasting

    4. Topic 4

      4.4 Market Research

    5. Topic 5

      4.5 The Marketing Mix (7 P's)

    6. Topic 6

      4.6 International Marketing

    1. Topic 1

      5.1 Introduction to Operations Management

    2. Topic 2

      5.2 Operations Methods

    3. Topic 3

      5.3 Lean Production & Quality Management

    4. Topic 4

      5.4 Location

    5. Topic 5

      5.5 Break-Even Analysis

    6. Topic 6

      5.6 Production Planning

    7. Topic 7

      5.7 Crisis Management & Contingency Planning

    8. Topic 8

      5.8 Research & Development (R&D)

    9. Topic 9

      5.9 Management Information Systems

    1. Topic 1

      6.1 The Business Management Toolkit