Social Support & Locus of Control (AQA AS Psychology)

Revision Note

Claire Neeson

Written by: Claire Neeson

Reviewed by: Lucy Vinson

Social support

  • Resistance to social influence occurs when the individual decides

    • not to conform to the majority

    • not to obey the orders of an authority figure

  • Resisting social influence can involve a certain degree of risk, e.g.

    • 'If I don't go along with the group I will be rejected from it and marginalised'

    • 'If I decide not to obey this order I know that I risk being punished'

  • If someone else resists i.e they too do not conform/obey, then this constitutes social support which allows an individual to follow their conscience and go against the group/authority

  • The Asch variation of unanimity explored the idea of social support:

    • When one of the confederates went against the group and gave the correct answer, conformity levels decreased from 32% to 5%

    • When one confederate gave a different incorrect answer, conformity decreased to 9%

  • Milgram's obedience research involved one variation in which there was at least one disobedient confederate:

    • The participant is put in a group with two confederates (all three are assigned the role of 'Teacher'); one of the confederates is the 'Learner'

    • When the shock generator reaches 150 volts one of the confederate Teachers says that he does not wish to continue

      • the experimenter tells him that he must continue but this particular Teacher leaves the experiment

    • When the shock generator reaches 210 volts the second confederate leaves the experiment

    • The experimenter instructs the participant to carry on with the task

    • In this variation, 90% of participants dropped out before getting to 450 volts

    • 30% of participants required only one act of defiance to exercise their resistance to authority

    • Thus, social support is a strong predictor of resistance to social influence

Locus of control

  • Locus of control (LOC) refers to the extent to which someone believes that they have control over - and responsibility for - their lives rather than attributing outcomes to external factors

  • Rotter (1966)designed a scale to measure LOC which assesses the extent to which someone uses a predominantly internal or external LOC

Internal locus of control

  • High internal LOC is evident in people who feel that they have control over their lives and responsibility for their behaviour

  • People with a high internal LOC can resist pressure to conform and obey as they adhere to a high set of standards that they have designated themselves

  • People with a high internal LOC tend to be self-confident, intelligent and achievement-orientated

  • Examples of high internal LOC behaviour might include:

    • accepting responsibility for not passing an exam by admitting that they did not work hard enough

    • refusing to work beyond office hours at the weekend for a tyrannical boss

    • not joining in with friends who are gossiping about someone behind their back

External locus of control

  • High external LOC is evident in people who feel that they have no control over their lives and assume a lack of responsibility for their behaviour

  • People with a high external LOC are less able to resist pressure to conform and obey as they believe that other, external factors determine their outcomes

  • People with a high external LOC tend to lack confidence, feel insecure and have a high need for social approval

  • Examples of high external LOC behaviour might include:

    • blaming the teacher for an exam failure

    • working beyond office hours at the weekend for a tyrannical boss because they do not feel that they can say no

    • joining in with friends who are gossiping about someone behind their back as they want to stay 'in' with the group

Examiner Tips and Tricks

LOC exists on a continuum; most people are not 100% internal or external as LOC may vary according to the situation and is not always clear-cut.

Evaluation of social support & locus of control

Strengths

  • Rank & Jacobson (1975) replicated Hofling's (1966) study:

    • A doctor (who was given a name the nurses recognised) telephoned 18 different nurses

    • The doctor asked each nurse to administer a non-lethal dose of Valium (a drug the nurses would have been familiar with)

    • The nurses were able to discuss the doctor's order with other nurses

    • Only two of the 18 nurses immediately followed the doctor's order

    • Thus, social support is a key factor in resisting social influence as the nurses were able to discuss the order first

  • There is some strong research support for LOC:

    • Holland (1967) repeated Milgram's experiment and found that 37% of participants who refused to continue to 450 volts had a high internal LOC (compared to 24% of participants with a high external LOC)

    • Thus, there is some validity to the idea that a high internal LOC is linked to resistance to authority

Limitations

  • The argument that social support enables people to resist social influence may not be true for everyone

    • Some people will always obey, regardless of the circumstances

    • Others will never obey, regardless of the circumstances

    • Others may find social support helpful in one context but not in another

    • Thus, the social support argument does not account for individual differences

  • Rotter (1982) pointed out that LOC only seems to apply to new situations

    • If someone has previously obeyed/conformed in one specific situation/set of circumstances, they will likely do so again, regardless of whether they have an internal or external LOC

      • This reduces the validity of the theory to some extent

Last updated:

You've read 0 of your 10 free revision notes

Unlock more, it's free!

Join the 100,000+ Students that ❤️ Save My Exams

the (exam) results speak for themselves:

Did this page help you?

Claire Neeson

Author: Claire Neeson

Expertise: Psychology Content Creator

Claire has been teaching for 34 years, in the UK and overseas. She has taught GCSE, A-level and IB Psychology which has been a lot of fun and extremely exhausting! Claire is now a freelance Psychology teacher and content creator, producing textbooks, revision notes and (hopefully) exciting and interactive teaching materials for use in the classroom and for exam prep. Her passion (apart from Psychology of course) is roller skating and when she is not working (or watching 'Coronation Street') she can be found busting some impressive moves on her local roller rink.

Lucy Vinson

Author: Lucy Vinson

Expertise: Psychology Subject Lead

Lucy has been a part of Save My Exams since 2024 and is responsible for all things Psychology & Social Science in her role as Subject Lead. Prior to this, Lucy taught for 5 years, including Computing (KS3), Geography (KS3 & GCSE) and Psychology A Level as a Subject Lead for 4 years. She loves teaching research methods and psychopathology. Outside of the classroom, she has provided pastoral support for hundreds of boarding students over a four year period as a boarding house tutor.