Content Analysis (AQA A Level Psychology)
Revision Note
Written by: Claire Neeson
Reviewed by: Lucy Vinson
Content analysis & coding
Content analysis
Content analysis is a method used to analyse qualitative data by turning it into quantitative data
A content analysis quantifies qualitative data through the use of coding
A content analysis does not collect data directly, rather it uses pre-recorded examples of spoken interactions, the written word or media content e.g.
the transcript of a spoken conversation
a series of text messages sent between two people
the screenplay from a Hollywood film
The aim of content analysis is to summarise the main ideas presented in the spoken or written material via structured methods to conclude the data e.g.
the transcript of a spoken conversation covers an argument between a married couple in which the words 'blame' and 'upset' occur frequently
a series of text messages between two people provide the police with evidence of coercive control from one of the texters
the screenplay of a Hollywood film shows that the lead female character is referred to by her first name whereas the male character is referred to by his surname throughout the film
Coding
Coding is a method of analysis used to convert qualitative, visual or auditory data into quantitative numerical data
This is done by assigning each behaviour to a 'code' that can be analysed numerically
The coding process is as follows:
The researcher formulates their research question
They select a sample of preexisting qualitative data sources (some of which they may have conducted; some of which will have been conducted by other researchers)
The researcher decides on the coding of the categories/coding units e.g. the use of the terms 'sweetie', 'honey', 'darling' throughout the material
The researcher works through the data using a tally e.g. the term 'sweetie' is used 28 times in the script; 'honey' is used 45 times; 'darling' is used 23 times
The researcher will then need to test for reliability via:
Test-retest reliability: Run the content analysis again on the same sample (the material used first time round) and compare the results
Inter-rater reliability: A second rater conducts the content analysis with the same coding categories and data and compares them
If the results are similar then this shows good inter-rater reliability
Waynforth & Dunbar (1995) conducted a content analysis by analysing lonely heart adverts in newspapers to see if men and women were looking for different things in relationship
They looked at 881 lonely heart adverts
They found that men aimed their adverts at younger women and tended to cite their resources as being more important than their attractiveness
Women aimed their adverts at older males and mentioned their attractiveness more than their resources
The researchers codified the above themes and gave them numerical values so that the qualitative responses were transformed into quantitative data
Evaluation of content analysis & coding
Strengths
Content analysis is unusual in the world of psychological research in that it accesses and analyses both qualitative and quantitative data
The original qualitative data is rich in meaning and detail which brings with it external validity
The transformation of the qualitative data into quantitative data means that overall trends and patterns can emerge and are easily compared which brings with it reliability
Content analysis enables researchers to investigate topics which might otherwise be off-limits due to ethical concerns
The material they access is in the public domain
There is no need to gain informed consent to access or report on the material
This means that researchers have freedom of choice as to what material they access and how much of it they choose to use
Limitations
A content analysis uses material that has been produced outside of the research process e.g. a script, a blog, a conversation transcript from decades ago
This means that the research itself is separate from the immediacy of what took place during the production of the material
The researcher can only study the data, often without knowing the true context of its origin
This could result in the researcher making assumptions about what they are reading which would affect the validity of the findings
Converting qualitative data into quantitative data means that the 'essence' of some of the original data is likely to be lost
A numerical value cannot adequately sum up the feelings and emotional content of the original qualitative data
This could affect the validity of the findings as the true meaning of the data may not be represented in the findings
Thematic analysis
Thematic analysis is a method used to analyse qualitative data
Thematic analysis is an inductive method
Themes emerge from the data, there is no hypothesis-testing involved
It allows researchers to identify, analyse and report common/key themes from a set of data
A theme is any feature of the data (e.g. an idea, a motif, a topic) which recurs throughout e.g.
the difficulty of saving enough to buy a house from interviews with people in their 20s
fear of crime expressed by older people
a series of news reports which presents drug addiction as a 'lifestyle choice'
The researcher familiarises themselves with the data by reading it over and over again
Themes within the data emerge i.e. patterns, repeated or common ideas or concepts
The researcher reviews these themes and patterns to see if they can explain behaviour and answer the research question
The researcher then categorises and defines each theme e.g.
people in their 20s often refer to 'lack of savings', 'high rents' and 'lack of parental support' as obstacles to house-buying
fear of crime in older people can be further broken down into themes such as 'news reports stoking fear', 'young people as frightening', 'feelings of vulnerability'
The researcher writes up the analysis into their formal report
Evaluation of thematic analysis
Strengths
Thematic analysis is solely qualitative
It can provide insight into why, how and what people feel, think, experience
This means that it is high in ecological validity
The researcher can quote directly from the original source material
This enables them to add context to their report, bringing real, subjective human experience to the forefront of their findings
Limitations
Thematic analysis is extremely time-consuming
The text must be studied, analysed and reviewed repeatedly in order to identify and categorise the themes
This means that some researchers may decide not to use it as an analytical tool which in turn limits its usefulness
The researcher may be prone to confirmation bias
Researchers may overlook themes which do not align with their preconceived ideas and focus only on those which support them
Worked Example
Here is an example of an AO2 question you might be asked on this topic.
AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question).
A psychologist decides to conduct a case study on dissociative identity disorder, using one participant she has met at a clinic.
Q. How might the psychologist conduct a content analysis on the findings from this case study?
[3 marks]
Model answer:
Present three relevant points which follow the procedure involved:
The written content (e.g. transcripts, interviews, diary entries) would be coded according to categories in the data e.g. who the multiple personalities are, how often they appear, how they make the participant feel; [1 mark]
These categories would then be counted/tallied to look for patterns or significant themes within the data; [1 mark]
The researcher could then test the reliability of the analysis by using the test-retest method; [1 mark]
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