Consumer Behaviour (AQA A Level Economics)
Revision Note
Written by: Lorraine
Reviewed by: Steve Vorster
Rational Economics & Incentives
Individual economic decision-making is influenced by
Rationality
Incentives
Marginal utility
When analysing markets, a range of assumptions are made about the rationality of economic agents involved in the transactions
In classical economic theory, the word 'rational' means that economic agents are able to consider the outcome of their choices and recognise the net benefits of each one. Rational agents are incentivised to select the choice which presents the highest benefits
Consumers are assumed to act rationally. They do this by maximising their utility
Producers are assumed to act rationally. They do this by selling goods and services in a way that maximises their profits
Workers are assumed to act rationally. They do this by balancing welfare at work with consideration of both pay and benefits
Governments are assumed to act rationally. They do this by placing the interests of the people they serve first in order to maximise their welfare
In many ways, the assumption of rational decision-making is flawed. For example, consumers are often more influenced by emotional purchasing decisions than a rational computation of net benefits
Examiner Tips and Tricks
In your examinations, the essay questions test your ability to think critically. The command term for these questions are evaluate, justify, assess and to what extent
One way in which you can demonstrate critical thinking is to challenge the underlying assumptions of economic theory. The idea of rational decision making is one such assumption. Do consumers act rationally when they make impulse purchases? Do workers act rationally when they accept terrible working conditions for mediocre pay? Do governments actually maximise public welfare or do they implement policies that mainly benefit their core voter base?
Irrationality distorts markets and produces fundamentally different outcomes than what would be achieved if all economic agents acted rationally.
Utility Theory
Utility is the satisfaction gained from consumption
Marginal utility is the additional utility (satisfaction) gained from the consumption of an additional product
The utility gained from consuming the first unit is usually higher than the utility gained from consuming the next unit
For example, a hungry consumer gains high utility from eating their first hamburger. They are still hungry and purchase a second hamburger but gain less satisfaction from eating it than they did from the first hamburger
To calculate total utility, the marginal utility of each unit consumed is added together
This means that total utility keeps increasing even while marginal utility is decreasing
The Law of Diminishing Marginal Utility states that as additional products are consumed, the utility gained from the next unit is lower than the utility gained from the previous unit
The Law of Diminishing Marginal Utility helps to explain why the demand curve is downward sloping
When the first unit is purchased, the utility is high and consumers are willing to pay a high price
When subsequent units are purchased, each one offers less utility and the willingness of the consumer to pay the initial price decreases
Lowering the price makes it a more attractive proposition for the consumer to keep consuming additional units
This is one reason why firms offer discounts such as '50% off the second item'
A consumer achieves utility maximisation when they spend their limited income in such a way that they will achieve the most satisfaction from their money
The Influence of Marginal Analysis on Choices
A rational consumer seeks to maximise satisfaction with their limited income
When deciding at the margin, they weigh whether to consume a little more or a little less of something
This involves considering the additional happiness or utility gained from each extra unit (marginal benefit) and the extra money spent (marginal cost)
Consumers continue to consume until the extra happiness from each unit equals the extra cost, which is making decisions at the margin
Every choice involves a balance between benefits and costs, taking into account each additional unit consumed
Thinking at the margin is not exclusive to consumers but is also fundamental for firms and governments
It guides decisions on how to allocate scarce resources by evaluating the marginal benefit and marginal cost of an additional unit
By comparing the best decisions to their costs, the aim is to achieve optimal choices
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