Monitoring Behaviour (OCR A Level Computer Science)
Revision Note
Written by: Jamie Wood
Reviewed by: James Woodhouse
Monitoring Behaviour Ethics
How is Behaviour Monitored?
Monitoring behaviour, such as CCTV surveillance, tracking phone calls, GPS monitoring, and email monitoring, involves the systematic observation and recording of individuals' activities, interactions, and communications
These monitoring practices raise ethical, privacy, and societal concerns, as they have positive and negative implications
There are many reasons for monitoring behaviour:
Security & crime prevention
Monitoring behaviour, primarily through technologies like CCTV and GPS tracking, can enhance security and aid in crime prevention
It allows for identifying potential threats and prompt responses to security incidents
Public safety & deterrence
Visible surveillance measures like CCTV can act as a deterrent to criminal activities in public spaces
The presence of cameras may discourage individuals from engaging in unlawful behaviour, promoting a safer environment
Investigative purposes
Monitoring phone calls and emails may be used for investigative purposes in law enforcement
This can aid in gathering evidence and intelligence related to criminal activities and potential threats
Emergency response & location tracking
GPS monitoring can be invaluable in emergency situations, enabling the swift location of individuals needing assistance, such as in missing person cases or during disasters
Employee monitoring
Email monitoring and tracking phone calls can be employed in workplaces to assess employee productivity, adherence to company policies, and communication within the organisation
Impact of Monitoring Behaviour
Monitoring practices raise complex and multifaceted considerations, impacting individuals, societies, and the broader digital landscape.
Moral considerations
Respect for privacy
Monitoring technologies can infringe upon individuals' right to privacy, raising moral questions about the balance between security needs and respecting personal freedoms
Individual autonomy
Monitoring behaviour may challenge individuals' autonomy, leading to feelings of being constantly watched and restricted in their actions
Intent & justification
The moral implications depend on the intent behind monitoring behaviour
Clear and justifiable reasons for implementation are essential to maintain moral integrity
Social considerations
Trust in institutions
Extensive monitoring can impact public trust in institutions, as citizens may question the motives and handling of collected data
Social norms & stigma
Mass surveillance may lead to social norms that promote self-censorship and a fear of expressing dissenting opinions, stifling open dialogue
Impact on vulnerable groups
Marginalised communities may be disproportionately affected by monitoring, leading to discrimination and mistrust
Ethical considerations
Data security & privacy protection
Ethical practices require robust data security measures to protect the sensitive information collected through monitoring
Transparency & accountability
Ethical monitoring demands transparency about the purposes and methods of data collection and accountability for its use
Minimisation & purpose limitation
Ethical guidelines should minimise the collection of unnecessary data and limit its use to the intended purposes only
Cultural considerations
Cultural sensitivity
Monitoring practices should respect cultural values and traditions, ensuring that data collection does not undermine cultural norms
Cultural preservation
In some cases, monitoring may be used to protect cultural heritage or safeguard traditional practices from exploitation
Cultural diversity & inclusion
Ethical monitoring should be inclusive, embracing diverse cultural perspectives and avoiding undue bias
Case Study
Monitoring Behaviour
Employee lawsuit after use of monitoring software
An employee, Karlee Besse, was ordered to repay £1500 to her former employer, Reach CPA, after a tracking software, TimeCamp, found she had falsely reported her work hours
Despite Besse's claims that the software couldn't differentiate between work and personal use, the company proved otherwise
Besse's request for £3,066 compensation was dismissed, and she was instead ordered to repay £1506.66
20% of companies have admitted to using or planning to use surveillance technology
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