Answering 20-Mark Questions (Edexcel A Level Business)

Revision Note

How Do I Answer an Edexcel A Level Business 20-Mark Question?

  • These questions appear in all three exam papers

  • Four marks are available for knowledge, four for application, six for analysis and six for evaluation

  • These questions require you to make a recommendation between two choices or strategies

    • Your answer needs to weigh up both of the options presented, considering both benefits and drawbacks

    • Your recommendation needs to be wide-ranging and fully developed, considering reasons for your recommendation

    • You should also provide reasons why the alternative has been rejected

Suggested structure

  • Key business skills are highlighted

Four coloured rectangles with text: "Knowledge" in yellow, "Application" in blue, "Analysis" in pink, "Evaluation" in green.

Step 1

  • Start off by defining the key terms in the question stem, likely to be the two options

    • This will secure some Level 1 knowledge marks and can help you focus your response

Highlighted text explains cost competitiveness and differentiation by Michael Porter, noting Cadbury as an example. Annotations indicate detailed understanding.

Step 2

  • In the next paragraph, you should start your analysis by making a strong point

    • Support it with some relevant context from the stimulus material

      • Quoting some data, including a calculation, or remarking on a key business feature or trend are good ways to do this

    • Develop a chain of reasoning that develops the point logically. The X→Y→Z approach is a good way to build a coherent chain:

      • E.g. X leads to Y which results in Z or X and Y lead to Z

    • The best chains of analysis combine points effectively. For example:

      • E.g. X1 and X2 lead to Y, which results in Z or X leads to Y1 and/or Y2, which results in Z or X leads to Y, which results in Z1 and/or Z2

Text about Cadbury’s business strategy and innovation, with highlights for context use, key terms, reasoning, and judgement. Annotations explain these highlights.

Step 3

  • In the next paragraph, make a second relevant point for the first option

  • Again, ensure that you include some context from the stimulus material

  • You need to develop a similarly complex and coherent chain of XYZ reasoning.

Text discussing Cadbury's corporate social responsibility and strategies, highlighted in different colours, with annotations on analysis quality.

Step 4

  • Now show balance by providing at least one counterargument for the first option

  • Make a logical, relevant counterpoint

  • Make sure that it remains relevant to the question stem

  • A further chain of XYZ reasoning with context is also required

Text about Cadbury's market expansion strategy annotated with pastel highlights and comments discussing global challenges, innovation, and credibility issues.

Step 5

  • You now need to move on to the second option

  • Support a strong opening point with some relevant context from the stimulus material using the X→Y→Z approach

Highlighted text discusses Cadbury's global competitiveness strategy, focusing on efficiency, productivity, economies of scale, and reducing variable costs.

Step 6

  • Make a second relevant point for the second option

  • You may choose to use business theories or models to support your analysis

Text highlighting strategies for reducing costs, such as low-cost operations and competitive pricing, to gain market share abroad are shown.

Step 7

 

  • Again, show balance by providing at least one counterargument for the second option

  • Make a logical, relevant counterpoint

  • Make sure that it remains relevant to the question stem

  • Some reference to what the business wants to achieve in making the choice is a useful way to do this

A paragraph highlighted in various colours discusses risks of cost minimisation for Cadbury, including customer goodwill and import tariffs post-Brexit.

Step 8

  • In your final paragraphs, you need to make a supported judgement

    • This should be the most developed section of your response

    • Weigh up both of your arguments, considering their strength and relevance

    • Compare them directly, considering which might be most effective in meeting business objectives

    • A decision is required, along with the main reasons for your choice

      • Are there any context-specific reasons for your choice?

      • Do you have all of the information required to make a reliable recommendation?

      • Does your answer depend on any internal or external factors?

    • Try to broaden your reflection by considering factors such as whether your decision would be different in the long term, the views of different stakeholders, or the contribution your decision may make to achieving business aims and objectives

  • The MOPS approach can be a useful way to frame your concluding paragraph

    • Consider the market in which the business is operating, its objectives, the product it offers, and the situation in which it finds itself

    • Are any of these factors of particular importance to the decision?

    • This approach encourages you to include further contextual information and can make the difference between low-level and high-level responses.

Highlighted text on a page analysing Cadbury's business strategies, discussing differentiation and cost competitiveness, with margin notes in various colours.

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Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Author: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.