Business Ethics (Edexcel A Level Business)
Revision Note
Understanding Business Ethics
Ethics relates to the rights or wrongs of making a strategic decision that are beyond legal requirements and in accordance with a businesses corporate responsibility principles
Some ethical businesses adopt an ethical code of practice which informs decision-making and may set out how a they
behave responsibly with regards to the environment (for example, using recycled materials in packaging)
avoids negative impacts on animals (e.g animal testing)
adopts fair working practices (e.g. paying a real living wage)
implements robust and equitable supply chains (e.g. using sustainably-sourced raw materials in production)
takes steps to eliminate corruption (e.g. ensuring appropriate tax is paid in the countries in which the business operates)
avoids controversial products or take steps to minimise their impact or access to them (e.g. having strict verification procedures in place prior to cosmetic surgery procedures being carried out)
ceases trading with questionable suppliers or customers (e.g. cancelling a supply contract with a supplier that uses child labour)
Trade-offs between profit and ethics
Businesses will embed their ethical code of practice into every aspect of their operations and ethical priorities will feature heavily in
Recruitment documentation and HR procedures
Induction and training programmes
Performance management cycles and rewards systems
Promotional literature and other communications
An extract from Intel's ethical code of conduct
Businesses that choose to adopt ethical principles usually attract long-term loyalty from employees and customers and may find that their approach provides a useful competitive advantage
Taking an ethical approach costs more and may reduce the overall level of profits if the business is not able to raise their prices to compensate
Ethics in pay and rewards
Salaries, wages and other forms of financial reward (e.g. performance-related bonuses) play an important role in
rewarding and motivating existing staff
attracting new employees
maximising productivity levels
Current Ethical Concerns with Regard to pay
The Gender Pay Gap | Minimum Wages | Executive Bonuses |
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Ethics and corporate social responsibility
Corporate social responsibility involved conducting business activity in an ethical way and balancing the interests of shareholders with those of the wider community
Examples of Socially Responsible Activities
Socially Responsible Activity | Example |
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Sustainable sourcing of raw materials and components |
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Responsible marketing |
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Protecting the environment |
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Responsible customer service |
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It is now common practice for large companies to publish annual Corporate Responsibility Reports
These provide an audit of the steps being taken to meet their commitments to a range of stakeholders alongside annual financial reports
Extra costs are involved in operating in a socially responsible way and these costs must be passed on to consumers
The Benefits of CSR
CSR can enhance the business image and reputation
CSR is attractive to many stakeholders
CSR can be very profitable as it adds value for many stakeholders
CSR may improve employee motivation and productivity
CSR can help recruit strong candidates for jobs advertised
CSR may help to solve social problems, e.g. resource depletion
Examiner Tip
When assessing the value of an ethical approach to CSR, make sure you include an assessment of the disadvantages too
Increases business costs as making the right decision is usually considered above less expensive yet questionable options
Ethical businesses face high levels of media scrutiny and are likely to receive particularly damaging criticism if they fall short
As much as leaders express a commitment to 'doing the right thing', their ethical principles are very likely to be watered-down or dismissed in favour of making as much profit as possible
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