Capacity Utilisation (Edexcel A Level Business)

Revision Note

Calculating Capacity Utilisation

  • Capacity utilisation is measure of the level to which a businesses  assets   are being used to produce output

  • It compares current output to the maximum possible output a business can produce using all of its assets and is expressed as a percentage

  • Capacity utilisation is calculated using the formula

begin mathsize 14px style fraction numerator space space Current space Output over denominator Maximum space Possible space Output end fraction space cross times space 100 end style

Worked Example

Lola Bakery produces specialist Indian and Bangladeshi breads which are sold to restaurants in the West Midlands. Batch production is used in the factory to manufacture the range of breads and the factory can produce a maximum of 68,400 units per month. 

In May factory output was 51,420 units. 

Calculate Lola Bakery’s capacity utilisation in May. (2)
 

Step 1 - Divide the Current Output by the Maximum Output

fraction numerator 51 comma 420 space units over denominator 68 comma 400 space units end fraction space space space space space space

equals space space space space space 0.75 (1 mark)

Step 2 - Multiple the outcome by 100 to obtain the percentage capacity utilisation

0.75 x 100

=     75%             (2 marks for the correct answer)

Worked Example

Lola Bakery produces specialist Indian and Bangladeshi breads which are sold to restaurants in the West Midlands. Batch production is used in the factory to manufacture the range of breads and the factory can produce a maximum of 68,400 units per month.

In August, capacity utilisation increased to 92%.

Calculate the number of units produced by Lola Bakery in August. (2)
 

Step 1 - convert 92% to a decimal

92%    =    0.92    (1 mark)

Step 2 - Find 92% of the maximum output using the decimal

0.92 x 68,400    

=    62,928 units      (2 marks for the correct answer)

Implications of Under- & Over-utilisation of Capacity

Under-utilisation

  • If a business has a low level of capacity utilisation it will not be making the most of its resources and is likely to have increased unit costs

    • Fixed costs are spread over fewer units of output resulting in higher average total costs

    • Workers may be under-deployed leading to fears of redundancy

  • Operating under capacity does provide a business with flexibility

    • There may be the opportunity to engage workers in maintenance tasks

    • The business can respond to sudden increases in demand

Over-utilisation

  •  If a business has a high level of capacity utilisation it may not have the flexibility to respond to new orders from customers

    • Staff will be under a lot of pressure to produce high levels of output

    • Overworked staff may be inclined to leave increasing staff turnover 

    • Machinery may be pushed to its limits and prone to breakdowns which disrupts production and increase costs

  • High capacity utilisation will minimise average total costs and increase business competitiveness

    • If workers are busy they are likely to feel secure in their employment 

    • A business that is busy is likely to be well thought-of and is likely to attract customers who are willing to wait for products to be delivered

Worked Example

Production Data for Pencil Manufacturers A and B

Manufacturer

Current Output (Units)

Maximum Output (Units)

A

3 million

6 million

B

2.4 million

4 million

Explain one implication of the level of capacity utilisation for pencil manufacturer A, compared to manufacturer B. You are advised to show your working. (4)

Step 1 - Demonstrate knowledge of capacity utilisation

Capacity utilisation measures how well a business is using its available production capacity. (1 mark if calculations are not present)

Step 2 - Calculate the capacity utilisation for both manufacturers

Manufacturer A   =  fraction numerator 3 space million space units over denominator 6 space million space units end fraction space space space space space space cross times space space space space 100 space space space space space equals space space space space space 50 percent sign

Manufacturer B    =  fraction numerator 2.4 space million space units over denominator space 4 space million space units end fraction space space space space cross times space space space space 100 space space space space space equals space space space space 60 percent sign    (1-2 marks for calculations)

Step 3 - Explain the implication

One implication is that staff may be bored and demotivated (1 mark), particularly at manufacturer A, because they have less work to do than manufacturer B (1 mark)

Or

Unit costs are likely to be higher than they could be at both manufacturers (but worse at A) (1 mark) because resources such as workers and machinery are not being used to their full potential (1 mark).

Examiner Tip

Including a definition of the key term is not essential, as implicit understanding of a business term or concept can be shown through correct calculations and identifying appropriate points. 

In the example above, the definition could attract a mark if calculations had not been included, but the answer achieved full marks because it included correct calculations as well as an appropriate point with explanation.

Ways of Improving Capacity Utilisation

  • Achieving an optimum level of capacity utilisation is a key production objective

  • A business has several options available to improve its capacity utilisation

Flowchart illustrating ways to improve capacity utilisation: increase sales, increase usage, outsourcing, reduce capacity, and redeployment strategies.

Ways of improving capacity utilisation 

  • Increasing the level of capacity utilisation results in lower unit costs

  • In some cases, increasing demand and thus output is the most suitable way to increase capacity utilisation

    • E.g. reducing selling prices or offering short-term  price promotion can increase demand

    • If competitors go out of business, demand should pick up, which will improve capacity utilisation without the need for further promotion

  • Reducing its overall capacity will improve the level of capacity utilisation

    • Capacity can be reduced by selling capital equipment or reducing staff numbers

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