Production, Productivity & Efficiency (Edexcel A Level Business)
Revision Note
Written by: Lisa Eades
Reviewed by: Steve Vorster
Methods of Production
Production is the transformation of resources (e.g. raw materials components and processes) into finished goods or services
Goods are physical products, such as bicycles and T-shirts
Services are non-physical items such as hairdressing, tourism and manicures
Businesses can organise their production processes in a variety of ways
The main methods of production
The method of production used by a business will depend upon a number of factors
The level of output required to be produced
The nature of the product
Whether the product is standardised or customised
The level of automation used in production
Methods of production
Job production
Producing one item at a time, as ordered by the customer
Advantages
High quality product
Motivated and highly skilled workers
Customised products can be produced
Disadvantages
Production is slow
Labour costs are high
Batch production
Groups of the same product are produced, before moving on to a group of different products
Advantages
Workers can specialise
Production can take place as the previous 'batch' starts running out
Disadvantages
Requires careful coordination to avoid shortages
Money is tied up in stock as completed products need to be stored
Flow production
Continuous manufacturing of standardised products, usually on a production line
Advantages
Low unit costs due to economies of scale
Rapid production
Usually highly automated (capital intensive)
Disadvantages
Customisation is difficult
Capital equipment can be expensive to purchase
Cell production
This involves workers being organised into multi-skilled teams, with each team responsible for a particular part of the production process
Advantages
Cell production is often more efficient than other methods as workers share their skills and expertise
Motivation is usually high as employees work as a team
Disadvantages
Requires extensive reorganisation of production processes
Teams efficiency may be reduced by weaker workers
Worked Example
Blush Cosmetics uses batch production to make its range of soaps and bath bombs, with a variety of unique ingredients and scents. The business sells its products in its own high street store and online and has recently started supplying its products in small quantities to a chain of exclusive hotels.
Explain one likely reason why Blush Cosmetics chooses to use batch production. (4)
Step 1 - Identify a reason for the business to use batch production
One reason for Blush Cosmetics to use batch production is that it allows groups of products with varied ingredients to be manufactured. (1 mark)
Step 2 - Include a reference to the business scenario
Blush cosmetics sells a range of bath bombs and soaps which have different fragrances, colours and ingredients. (1 mark)
Step 3 - Develop the reason using a connective
Blush Cosmetics needs to produce significant quantities of output to meet increasing demand and batch production, as well as providing the opportunity to change ingredients between batches (1 mark), can allow quite large quantities to be produced for their high street and online stores (1 mark).
Or
Using batch production can allow Blush Cosmetics to produce smaller quantities of unique products for the exclusive hotel customer (1 mark), meeting their specific needs (1 mark).
Examiner Tips and Tricks
Carefully consider the needs of the customers to which a business sells when recommending a suitable method of production. Where the selling price is a key driver of consumer demand, flow production (where unit costs are minimised) is likely to be very suitable. Where demand is driven by quality or where customisation is required, job or batch production are likely to be better choices.
Calculating Productivity
Productivity is the output per input (person or machine) per hour e.g. an Ikea worker is able to produce 2 Poāng chairs per hour
This is not production, which is the total amount of output produced in a time period, e.g. IKEA produced 300 Poāng chairs in February
The labour productivity of a business is measure of the output per worker during a specified period of time
Labour productivity is calculated using the formula
Capital productivity is a measure of the output of capital employed (e.g. machinery) during a specified period of time
Capital productivity is calculated using the formula
Worked Example
The table shows the number of pairs of luxury wool socks produced by Scotty Socks Ltd in 2021 and 2022.
Year | Units Produced |
---|---|
2021 | 46,000 |
2022 | 69,000 |
In 2021 Scotty Socks employed 50 staff. In 2022 the number of staff employed by the business increased by 20%.
Calculate the percentage change in labour productivity between 2021 and 2022. (4)
Step 1 - Calculate the labour productivity for 2021
(1 mark)
Step 2 - Calculate the labour productivity for 2022
(1 mark)
Step 3 - Calculate the percentage difference between the two years ((new-old) / old)
(1 mark)
Step 4 - Identify whether the percentage difference is an increase or decrease
Labour productivity has increased from 920 to 1,150 units so it is a 25% percentage increase (1 mark)
Worked Example
Rolvo Ltd forecasts that by the end of the year it will produce 250,800 units and that capital productivity will be 1,100 units per machine.
Calculate the number of machines Rolvo Ltd has in use. (2)
Step 1 - Divide the Output by the Capital Productivity
(1 mark for rearranging the formula, 2 marks for the correct answer)
Factors that Influence Productivity
The productivity within a business can often be improved
When productivity increases, business costs decrease
When business costs decrease, the firm can either pass on this decrease to consumers in the form of lower prices - or maintain the selling prices and enjoy higher profit margins
Factors that Influence Productivity
Factor | Explanation |
---|---|
Employee motivation |
|
Skills, education & training staff |
|
Business organisation & working practices |
|
Investment in capital equipment |
|
The Link Between Productivity & Competitiveness
Competitiveness refers to the ability of a business to maintain or grow its sales and market share given the presence and actions of rivals
Businesses that increase their level of productivity (e.g. of workers or capital equipment) are likely to be more competitive
The link between productivity & competitiveness
Businesses that are competitive are likely to have the financial resources required to continue investing in improvements to their productivity
Understanding Efficiency
Efficiency refers to the ability of a business to use its production resources as cost-effectively as possible
Efficiency is often measured in terms of the average cost per unit
The average cost per unit is calculated using the formula
Maximum efficiency is achieved when the cost per unit is at its lowest
Maximum efficiency occurs at the point where the costs are at their lowest
The average cost curve shows that the most efficient level of production is achieved where
Economies of scale are maximised
Total costs are spread across an optimum level of output
Diseconomies of scale are minimised
Factors that Influence Efficiency
The Range of Factors that can Influence Business Efficiency
Factor | Explanation |
---|---|
Standardisation of the production process |
|
Relocation or downsizing |
|
Investment in capital equipment |
|
Organisational restructuring |
|
Outsourcing |
|
Adoption of lean production techniques |
|
Capital Intensive & Labour Intensive Production
Labour-intensive production predominantly uses physical labour in the production of goods/services
The delivery of services is usually more labour-intensive than manufacturing
In countries where labour costs are low (e.g. Bangladesh) labour-intensive production is common
Small-scale production is likely to be labour-intensive
E.g. UK schools are labour-intensive operations as teachers plan and deliver lessons and provide pastoral support
Capital-intensive production predominately uses machinery and technology in the production of goods and services
Large-scale production of standardised products is likely to be capital-intensive
Manufacturing in developed countries where labour costs are relatively high is likely to be capital intensive
E.g. Automative manufacturers such as Ford use robots and other production technology to manufacture vehicles with supervisors overseeing the quality of output
The Advantages & Disadvantages of Labour Intensive and Capital Intensive Production
Type of Production | Advantages | Disadvantages |
---|---|---|
Capital Intensive |
|
|
Labour Intensive |
|
|
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