Distribution (Edexcel A Level Business)

Revision Note

Types of Distribution Channels

  • Distribution channels refer to the various intermediaries through which goods/services move from the manufacturer to the end customer 

Flowchart of distribution channels: four-stage (producer, wholesaler, retailer, consumer), three-stage (producer, retailer, consumer), two-stage (producer, consumer).

The three different types of distribution channels businesses can use to move products from the manufacturer to the end consumer

Four Stage Distribution Channel

  • A traditional channel consists of four stages: producer, wholesaler, retailer, and consumer

  • This channel is commonly used for products such as groceries, clothing, and electronics

    • E.g. The Coca-Cola Company produces the soft drink and then sells it to a wholesaler, who in turn sells it to a retailer

    • The retailer then sells the soft drink to the end customer

Three Stage Distribution Channel

  • The three stage distribution channel eliminates the wholesaler stage, with the producer selling directly to the retailer

  • This channel is often used for products with high demand or where the cost of distribution is high

  • This channel is often used for products with high profit margins, where the manufacturer can afford to sell directly to the retailer and still make a profit

    • Eg Toshiba produces laptops and sells them directly to retailers like Currys, who then sell them to the end customer 

Two Stage Distribution Channel

  • The two stage distribution channel eliminates both the wholesaler and retailer stages, with the manufacturer selling directly to the end consumer

  • This channel is commonly used for products that are sold online or through direct sales channels

    • E.g. RyanAir sells its service (passenger tickets) directly to the end customer on their website 

  • Changes in distribution have been impacted by social trends such as the growth of e-commerce and the shift from product-based businesses to service-based businesses

  • By understanding these trends, businesses can adjust their distribution strategies to better meet the needs of their customers and stay competitive in the marketplace

 The Growth of E-commerce

Explanation

Example

  • Online distribution has become increasingly popular due to the convenience and accessibility it offers to consumers
     

  • Many businesses now use drop-shipping, which allows them to sell products without holding stock

    • Once the business has sold the products, they are shipped directly from the producer to the customer

    • This reduces the cost and complexity of distribution, making it easier for businesses to sell online

  • Amazon is known as a third-party logistics provider (3PLs)

  • They provide businesses with the infrastructure and online marketplace which allows them to reach a wider audience and increase sales without having to invest in their distribution infrastructure

  • Many businesses now generate the bulk of their sales selling on Amazon

 The Shift from Product-based Businesses to Service-based Businesses

Explanation

Example

  • Consumers increasingly value experiences over material possessions and this shift has impacted distribution, as the delivery of services is often quite different from the delivery of physical products

  • Distribution for service-based businesses may involve delivering services to customers directly, such as through a mobile app or website

    • This requires a different set of distribution capabilities than traditional product-based distribution

  • Uber delivers a taxi service through a mobile app

    • The distribution involves matching drivers with customers in real-time

    • The service is distributed directly to the end consumer without the need for wholesalers or retailers

    • With no need for wholesalers or retailers, business costs reduce and profitability may increase

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