Shopping Sites (Edexcel IGCSE ICT)

Revision Note

James Woodhouse

Expertise

Computer Science

Shopping sites

What is a shopping site?

  • Shopping websites offer customers the ability to purchase a range of products and services

  • Characteristics of shopping websites include:

    • Product catalogue

    • Basket

    • Checkout

    • Secure payments

Product catalogue

  • When shopping online, users browse a catalogue of products

  • Catalogues are often grouped in to categories to make browsing easier

  • Catalogues are also linked so the user can have similar recommendations made for them during their shopping experience

  • When a customer selects an item from the product catalogue, then can add it to their basket

Basket

  • A shopping site basket allows the user to be able to add multiple items or products from the store to their basket

  • It is a way for the user to keep everything in one place until they are ready to pay for their items

  • Using a basket allows the user to be able to pay in full for their entire purchase in one transaction

Checkout

  • When a user is ready to complete the purchase of their items, they will do this at checkout

  • Checkout also allows users to

    • edit delivery details

    • use voucher codes

  • Checkout can often ask users to sign in, or proceed as a guest on the site to complete their purchase with ease

Secure payment

  • When payment is made, shopping websites will use a secure payment method to ensure the transaction is secure

  • This will often be done by a third-party payment processor

  • More information about security of websites can be found in in the revision note ' Methods of Securing Data'

Advantages and disadvantages to the customer

Advantages

Disadvantages

  • There is a wider choice of sellers

  • There is a wider choice of products

  • People do not have to travel

  • Users can build a profile

  • Users can check availability

  • Users can shop 24/7

  • Targeted marketing provides more relevant recommendations

  • There is no need to queue

  • Use can compare prices more easily

  • Security concerns

  • Limited physical interaction

  • Delivery delays and fees

  • Impersonal customer service

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James Woodhouse

Author: James Woodhouse

James graduated from the University of Sunderland with a degree in ICT and Computing education. He has over 14 years of experience both teaching and leading in Computer Science, specialising in teaching GCSE and A-level. James has held various leadership roles, including Head of Computer Science and coordinator positions for Key Stage 3 and Key Stage 4. James has a keen interest in networking security and technologies aimed at preventing security breaches.